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Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Tucson, AZ

4.7
1,153 Reviews

1,153 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center

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August 22, 2024

David was very informative in the repair of my vehicle, he kept me informed from start to finish. David went as far as to explain the name of the part and the use of the part. He gave me follow up instruct More

by Arlenehall3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Osvaldo
August 22, 2024

Very good attention, excellent service, very friendly, it doesn't take long, the vehicle was ready quickly More

by luzromerovalle
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Went in on an emergency took me in right away, bad battery, out in less than 2 hours More

by zenitram3591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Dallman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
August 21, 2024

I had an appointment for my concern at 830am, the car was there all day and no one even looked at it. A say lost as it was the next workday before it was diagnosed. A part had to be ordered another day More

by az91254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dillon Montgomery
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for sharing your experience. We sincerely apologize for the delay in diagnosing and repairing your vehicle. We understand how frustrating it can be to be without your car for several days, especially when it involves additional costs like a rental. We are reviewing our processes to ensure better communication and efficiency in the future. If there's anything we can do to make this right, please feel free to reach out directly at 520-745-7974. David Anderson General Manager

Aug 28, 2024 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for sharing your experience. We sincerely apologize for the delay in diagnosing and repairing your vehicle. We understand how frustrating it can be to be without your car for several days, especially when it involves additional costs like a rental. We are reviewing our processes to ensure better communication and efficiency in the future. If there's anything we can do to make this right, please feel free to reach out directly at 520-745-7974.David AndersonGeneral Manager

August 21, 2024

Luis Gutierrez was excellent customer service. Along with few other coworkers. I recommend this place to everyone! I’m a satisfied that Luis went out of his way make sure. All my services were com More

by Liz Elias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Corbaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gutierrez
August 21, 2024

Exelente servicio muy puntuales muy amables todo a tiempo muy organizados estoy muy a gusto haber hecho la compra de mi troka con ustedes. More

by Segundo Caicedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Manny was awesome to work with and made the experience easy. Car was ready when promised and even provided ride. More

by Mike Valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Exceptional service advisor. Communication, Knowledge and Attention to Detail was Above Reproach. His professional manners and sensitivity was Outstanding. I was made to feel as More

by Leroy Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I never see your greatest on the survey. Robert, is very personable and professional which many should immolate his leadership style. Thank you Robert for making my day.
August 17, 2024

The service is fast,the staff is friendly and very professional. I travel for work,so I have my vehicle serviced once a month. I have gotten to know some of the staff and I really appreciate how they More

by dwaynenunn1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Valles
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Just want to say that Adolfo has been awesome , i got my car in January 2023 and had some issues with it and made them aware of the issues right away and still have not gotten my car fixed 100 % yet but More

by Lupitad01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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