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Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Tucson, AZ

4.7
1,152 Reviews

1,152 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center

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January 05, 2014

Everything was great. Just need to speed up the Everything was great. Just need to speed up the process of purchasing a bit. Here are extra words because my review was too short For the survey More

by stratagem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tom fisher
Jan 06, 2014 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for your review. We apologize if you experienced any unusual wait time, and we appreciate your patience. Please don't hesitate to let us know if you ever need anything. -Ed Motzkin

November 30, 2013

Lisa was very friendly and helpful. The service was performed quickly. The price was excellent! Lisa explained the invoice and helped me set up a future appointment. I will definitely recommend Larry H More

by vsion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Beatty
Dec 02, 2013 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for your review! We always love hearing from happy customers. Thank you for choosing us for your service needs. Let us know if you ever need anything else and I will be sure to pass along your compliments to Lisa! -Ed Motzkin, General Manager

November 20, 2013

Nephew took vehicle in, said salespeople only did what was asked for over the phone. Took care of quickly and with no hang ups and courteous service. More

by A07E12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos E Elias
Nov 21, 2013 -

Larry H. Miller Dodge Ram Fiat Tucson responded

I am glad to hear that your nephew's experience with us was a pleasant one. We appreciate your feedback and thank you for your business. Please let us know if there is anything else we can do to help in the future. -Ed Motzkin, General Manager

November 15, 2013

I was in for basic pm on my vehicle and an issue that I need to go back for. My service rep was good, however it seems like all employees walk around in an unfriendly manner. You go on the sales floor, and More

by JChapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 19, 2013 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for your review and for bringing this to our attention. Customer service is our highest priority, and we don't want our customers to have anything less than an excellent experience. I am sorry that you feel this way and want you to know that you can reach out to me personally at any time for assistance. I want to thank you for your patience, and look forward to helping you again in the future. -Ed Motzkin, General Manager (520)-745-7928

November 15, 2013

Although it took longer than expected, Lisa made sure the work was done correctly, and for the best price. There were a couple of problems, but Lisa did her best to make them right. Costs were higher than an More

by kathie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Beatty
Nov 18, 2013 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for your review! Your feedback is very valuable to us, and we hope we can continue to help you with your needs in the future. -Ed Motzkin, General Manager

November 15, 2013

Lisa got our vehicle right in, explained what the tecs found and explained our options . She is knowledgeable and friendly. We have a oil change service contract and it was no trouble to switch it from Ve More

by trom68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Beatty
Nov 18, 2013 -

Larry H. Miller Dodge Ram Fiat Tucson responded

I'm very happy to hear about your service experience with Lisa! We appreciate your review and business, and want to thank you for choosing Larry H. Miller Dodge Ram Tucson. -Ed Motzkin, General Manager

November 01, 2013

Lisa is pleasure to work with. I would not like to change my service rep. Lisa always makes sure that every thing is completed to my satisfaction. More

by stingerpilotcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Nov 21, 2013 -

Larry H. Miller Dodge Ram Fiat Tucson responded

I am very happy to hear that you've enjoyed your experiences with Lisa! Thank you very much for your review and business. -Ed Motzkin, General Manager

November 01, 2013

Great work!!! (y) The low tire sensor came off after leaving the dealership, and didn't turn on again. Thanks for the great work done! More

by HemiRam12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Beatty
Nov 21, 2013 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you! I'm glad we were able to help you with your situation. Thank you for choosing Larry H. Miller Dodge Ram Tucson, and for giving us your feedback. -Ed Motzkin, General Manager

October 31, 2013

I have always enjoyed having Lisa as my cust. service rep. If I have a problem she addresses it imm. although i have had past problems with the service completed on my truck, that was a mechanics issue More

by crappysite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Nov 21, 2013 -

Larry H. Miller Dodge Ram Fiat Tucson responded

We appreciate your feedback and business. I will make sure Lisa receives your nice compliments. Thank you again. -Ed Motzkin, General Manager

June 05, 2013

took my car in for first servicing and repairs, got my car back in worst condition then when i took it in, was not informed of part being order either till i call to complain. about repairs. I love my car More

by euwee35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
jason
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