Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Scheduled service and recommendation First time in since purchase of my truck. Kayla was very professional and helpful. I have already recommended Larry Miller dealership and my daughter First time in since purchase of my truck. Kayla was very professional and helpful. I have already recommended Larry Miller dealership and my daughter bought a new Chrysler. And is very happy. More

Auto Butler and oil change. Took my 2012 Dodge Caliber in for auto butler and oil change. Was informed of chips in windshield that I originally agreed to have repaired. While w Took my 2012 Dodge Caliber in for auto butler and oil change. Was informed of chips in windshield that I originally agreed to have repaired. While waiting I had second thoughts about having the chips repaired as I had concerns that the repair would be more obvious than the chips, but it had already been done. I was then informed that the windshield would be completely replaced and no charge to me. Imagine my surprise when it was arranged for the mobile repair to come to my home the next morning to replace my windshield. The young man was there the next morning right on time. Windshield replaced and so far all is good. Even though I am not extremely happy with my car I must say that I have been completely happy with the service that I have received at this dealership on each visit.. More

Customer Service and Beyond I came in for a simple oil change on my 2010 Charger. Nic Jowders from Service approached me after a short while to inform me there was an issue with I came in for a simple oil change on my 2010 Charger. Nic Jowders from Service approached me after a short while to inform me there was an issue with a part still under powertrain warranty, but that the replacement part was in LA. He arranged for a late model loaner for me, and I picked up my car the following afternoon. There were no extra or hidden costs beyond the originally quoted price. Nic did everything possible to accommodate me from the moment I pulled up to Larry Miller Dodge, until I left. This was the kind of customer service that ensures my continued patronage.. I'm new to Tucson, and feel lucky to have found a reputable and professional Dodge dealer. Nic's attention to detail and outstanding customer service skills were very much appreciated. Thank you! More

Great! Kevin was wonderful! Explained everything to me in a way I could understand. Pablo was very friendly, made my ride to and from dealership a joy! Kevin was wonderful! Explained everything to me in a way I could understand. Pablo was very friendly, made my ride to and from dealership a joy! More

Great Service and friendliness Nick took the time to hear our concerns upon dropping off car, and he took the time to fully explain all the services/fees in great detail upon pick u Nick took the time to hear our concerns upon dropping off car, and he took the time to fully explain all the services/fees in great detail upon pick up. There was an unexpected repair/cost, but Nick took the time to explain what the issue was so that it made sense and we were very satisfied in the end. Thanks again for all your help and understanding! More

call back I had received a call back notice late December, for my 3500 ram mega cab tie rod left end joint. Because of parts being on back order, I finally got I had received a call back notice late December, for my 3500 ram mega cab tie rod left end joint. Because of parts being on back order, I finally got a appointment in April. With call back fix and an oil change, it did not take very long at all. Once my truck left the service drive and into the shop it was about one hour and it was parked out front of service center for pick up. I'am very happy with Larry Miller TUCSON DODGE More

Lisa was awesome as usual. I love the new email for recommended service. It allowed me to pick what services I wanted. My car was clean and ready when promised. recommended service. It allowed me to pick what services I wanted. My car was clean and ready when promised. More

I was happy that I was given a ride to the park with my grandchildren and when I returned at the time Lisa told me to, it was ready. She was very nice and worked had to satisfy me. grandchildren and when I returned at the time Lisa told me to, it was ready. She was very nice and worked had to satisfy me. More

A big thanks to Lisa in service for her great attitude and support. I was in and out with my oil chg and windshiled replacement. By far the best experience I've had using the service department in 10+ y and support. I was in and out with my oil chg and windshiled replacement. By far the best experience I've had using the service department in 10+ yrs of coming in... More