Larry H. Miller Dodge Ram Fiat Tucson - Service Center

2nd time around I had to take my 07 2500 ram back a 2nd time to have the alignment redone. I also had to the coolant level checked again I live on the east side of to I had to take my 07 2500 ram back a 2nd time to have the alignment redone. I also had to the coolant level checked again I live on the east side of town but make the trip to the dodge dealer on 22nd and Columbus. I am concerned and was not happy at having to return a 2nd time to have the work redone. I work and had to take additional time off to return the vehicle. My concern still is the " I wonder " thought it puts in your head about the quality of the rest of the work. To be sure I have not had a doubt about quality of service before now and I will probably return to have future work done. I would also add a thank you to MS Beatty for fitting me in to the head of the line when I showed back up. More

Issue after issue Purchased a new vehicle and have had problems ever since. We took it in for a grinding issue and they said they fixed it. A few weeks later the grindi Purchased a new vehicle and have had problems ever since. We took it in for a grinding issue and they said they fixed it. A few weeks later the grinding started again so we took it back once again. They had to replace the brake pads again because they didn't fix correctly the first time. So we will see how long before we need to take it back. Overall very unhappy even with an appointment it's an all day affair. My husband wait at least an extra 30 minutes because the staff was singing happy birthday and eating cake and forgot that he was there waiting. I will never buy from them again!!!!! More

Scheduled service and recommendation First time in since purchase of my truck. Kayla was very professional and helpful. I have already recommended Larry Miller dealership and my daughter First time in since purchase of my truck. Kayla was very professional and helpful. I have already recommended Larry Miller dealership and my daughter bought a new Chrysler. And is very happy. More

Auto Butler and oil change. Took my 2012 Dodge Caliber in for auto butler and oil change. Was informed of chips in windshield that I originally agreed to have repaired. While w Took my 2012 Dodge Caliber in for auto butler and oil change. Was informed of chips in windshield that I originally agreed to have repaired. While waiting I had second thoughts about having the chips repaired as I had concerns that the repair would be more obvious than the chips, but it had already been done. I was then informed that the windshield would be completely replaced and no charge to me. Imagine my surprise when it was arranged for the mobile repair to come to my home the next morning to replace my windshield. The young man was there the next morning right on time. Windshield replaced and so far all is good. Even though I am not extremely happy with my car I must say that I have been completely happy with the service that I have received at this dealership on each visit.. More

Customer Service and Beyond I came in for a simple oil change on my 2010 Charger. Nic Jowders from Service approached me after a short while to inform me there was an issue with I came in for a simple oil change on my 2010 Charger. Nic Jowders from Service approached me after a short while to inform me there was an issue with a part still under powertrain warranty, but that the replacement part was in LA. He arranged for a late model loaner for me, and I picked up my car the following afternoon. There were no extra or hidden costs beyond the originally quoted price. Nic did everything possible to accommodate me from the moment I pulled up to Larry Miller Dodge, until I left. This was the kind of customer service that ensures my continued patronage.. I'm new to Tucson, and feel lucky to have found a reputable and professional Dodge dealer. Nic's attention to detail and outstanding customer service skills were very much appreciated. Thank you! More

Great! Kevin was wonderful! Explained everything to me in a way I could understand. Pablo was very friendly, made my ride to and from dealership a joy! Kevin was wonderful! Explained everything to me in a way I could understand. Pablo was very friendly, made my ride to and from dealership a joy! More

Great Service and friendliness Nick took the time to hear our concerns upon dropping off car, and he took the time to fully explain all the services/fees in great detail upon pick u Nick took the time to hear our concerns upon dropping off car, and he took the time to fully explain all the services/fees in great detail upon pick up. There was an unexpected repair/cost, but Nick took the time to explain what the issue was so that it made sense and we were very satisfied in the end. Thanks again for all your help and understanding! More

call back I had received a call back notice late December, for my 3500 ram mega cab tie rod left end joint. Because of parts being on back order, I finally got I had received a call back notice late December, for my 3500 ram mega cab tie rod left end joint. Because of parts being on back order, I finally got a appointment in April. With call back fix and an oil change, it did not take very long at all. Once my truck left the service drive and into the shop it was about one hour and it was parked out front of service center for pick up. I'am very happy with Larry Miller TUCSON DODGE More

Lisa was awesome as usual. I love the new email for recommended service. It allowed me to pick what services I wanted. My car was clean and ready when promised. recommended service. It allowed me to pick what services I wanted. My car was clean and ready when promised. More