Larry H. Miller Dodge Ram Fiat Tucson - Service Center

I love Lisa Beatty my service tech I drive all the way from northwest tucson because of Lisa Beatty. I've had two bad experiences there with the mechanics but I've come back because o I drive all the way from northwest tucson because of Lisa Beatty. I've had two bad experiences there with the mechanics but I've come back because of Lisa. She is kind and makes sure I get what I need. She rate way above the rest!! More

great customer service I was kept updated throighout the entire process. Friendly service and the offer of a bottle of water and the rec8mmendation of a good place for brea I was kept updated throighout the entire process. Friendly service and the offer of a bottle of water and the rec8mmendation of a good place for breakfast. More

Lisa always provides superior customer service Lisa always is bright and cheery and always provides superior customer service. Service work is usually always quick and reliable. Use them for whatev Lisa always is bright and cheery and always provides superior customer service. Service work is usually always quick and reliable. Use them for whatever vehicle you own. More

Little things that count. My whole experience was good, but it's the little things that count, like cleaning the windows or a quick vacuum would have been excellent. My whole experience was good, but it's the little things that count, like cleaning the windows or a quick vacuum would have been excellent. More

friendly, prompt service I had a few electrical problems with my vehicle. The service was performed in a timely fashion and the issues were taken care of. When I picked up the I had a few electrical problems with my vehicle. The service was performed in a timely fashion and the issues were taken care of. When I picked up the vehicle Kevin explained in detail the problems found and what was done to fix them. More

service I usually deal with Lisa but have used several of the service managers and they've all treated me great.I've dealt with this locations since 1973 just I usually deal with Lisa but have used several of the service managers and they've all treated me great.I've dealt with this locations since 1973 just under different dealerships More

Dodge Kevin in the service department has always been good with me. He gets the job done promptly and is friendly. I have been buying dodge Caravans from Bi Kevin in the service department has always been good with me. He gets the job done promptly and is friendly. I have been buying dodge Caravans from Bill Breck dodge, Tucson Dodge and Larry miller dodge since 2002. Rick in sales saw me waiting and spoke with me. We spoke about purchasing a 2015 Caravan. I brought up the subject not Rick. He then washed my Dodge without being asked to. Rick is a major asset to the Dodge dealership. More

Such a bad experience My husbands Stratus had a timing belt break on his way to work and was towed to this dealer as part of our roadside service with our insurance company My husbands Stratus had a timing belt break on his way to work and was towed to this dealer as part of our roadside service with our insurance company. The estimate was astronomical, more than the car was worth, so we decided we were just going to sell it to the dealer, I asked for an estimate on the value of the car and was told $300. Fine, after all the car is unable to drive. when we went in to try to sell the car, it took hours. The salesman Jason was sarcastic and rude when he called my husband to discuss the "trade in value". I had told the service staff that I was the contact person for the vehicle because my husband was at work and works long hours. they continued to call my husbands phone instead of mine. When we finally got everything finished, the service bill for diagnostics was 137.00, when they cut the check for the car that was worth $300, they ended up giving us $150. So basically we ended up paying $150 for the diagnostic service. When we pulled up to the dealer parking lot, there was a salesman and a service person leaning against a car that was for sale. If they will treat the new cars like that, what will they do to a car that is brought in for service that they aren't trying to sell!? This is a nickel and dime dealer, such a terrible experience, and I LOVE dodge, I have a Dodge Ram Hemi, and had such a great experience buying it in North Carolina. I would NEVER buy a vehicle from this dealer!!! Lisa in the service department was very nice, the only positive experience about this whole process. More

2nd time around I had to take my 07 2500 ram back a 2nd time to have the alignment redone. I also had to the coolant level checked again I live on the east side of to I had to take my 07 2500 ram back a 2nd time to have the alignment redone. I also had to the coolant level checked again I live on the east side of town but make the trip to the dodge dealer on 22nd and Columbus. I am concerned and was not happy at having to return a 2nd time to have the work redone. I work and had to take additional time off to return the vehicle. My concern still is the " I wonder " thought it puts in your head about the quality of the rest of the work. To be sure I have not had a doubt about quality of service before now and I will probably return to have future work done. I would also add a thank you to MS Beatty for fitting me in to the head of the line when I showed back up. More

Issue after issue Purchased a new vehicle and have had problems ever since. We took it in for a grinding issue and they said they fixed it. A few weeks later the grindi Purchased a new vehicle and have had problems ever since. We took it in for a grinding issue and they said they fixed it. A few weeks later the grinding started again so we took it back once again. They had to replace the brake pads again because they didn't fix correctly the first time. So we will see how long before we need to take it back. Overall very unhappy even with an appointment it's an all day affair. My husband wait at least an extra 30 minutes because the staff was singing happy birthday and eating cake and forgot that he was there waiting. I will never buy from them again!!!!! More