Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Mis-diagnoses of problem, costing me a lot of money. Had a power steering oil leak on my 2006 BR3500 diesel truck. Took it to Larry H Miller on 22nd street for diagnosis and repair. They said it was t Had a power steering oil leak on my 2006 BR3500 diesel truck. Took it to Larry H Miller on 22nd street for diagnosis and repair. They said it was the power steering pump. I had them replace the pump and flush the system. Cost me $1,341.00. When the truck was driven back to Utah three days after picking it up at the dealers, all of the power steering fluid again leaked out, making the truck almost impossible to drive. I took the truck to my mechanic in Utah and they diagnosed the problem as the steering gearbox leaking. So, Larry H Miller mis-diagnosed the problem as it is highly that both the pump and steering gearbox would both be bad at the same time. Now it is going to cost me an additional $650 to have the steering gearbox replaced. I took the truck to a dealer for repair as I though it would get me a quality repair. I was wrong! More

Very Friendly and Professional Professional and Friendly Service Advisor. Completed all work on time and within cost estimate. Washed truck after service. Clean and well organize Professional and Friendly Service Advisor. Completed all work on time and within cost estimate. Washed truck after service. Clean and well organized customer waiting area. More

Truck in for oil change and regular service Tyler was friendly and informative. The oil change and service was done in a timely manner and I had no follow-up issues. Looking forward to the gre Tyler was friendly and informative. The oil change and service was done in a timely manner and I had no follow-up issues. Looking forward to the great customer service when I come in next time. More

Oil leak on 3500 Dodge Ram Had the oil changed on my 2012 Dodge 3500. A thorough inspection revealed an oil leak on the left side of the engine. I returned the truck to the se Had the oil changed on my 2012 Dodge 3500. A thorough inspection revealed an oil leak on the left side of the engine. I returned the truck to the service department today to have this resolved. They informed me the truck was being repaired under warranty. I assumed it would be, but was delighted to hear they were looking out for my interests. I have confidence in this dealership service department, and am relieved I get professional care. More

Service Department is Horrible while I did have a decent experience with the sales staff the service department leaves something to be desired. They seem to just do the minimum wor while I did have a decent experience with the sales staff the service department leaves something to be desired. They seem to just do the minimum work possible. Do not even think of trying to talk to a manager because they just pawn you off to an assistant or an assistant to the assistant. They do not try to figure any problems out, they only plug the code reader in and go off of that. At no point with they try to diagnose a problem on their own. Stay away at all costs. More

The service was very through They were very professional and polite, The work was done through and quickly. The vehicle was returned to me cleaned and detailed both inside and out They were very professional and polite, The work was done through and quickly. The vehicle was returned to me cleaned and detailed both inside and out. It was a very nice surprise to receive such good service as this was the first time that I had been to this dealership and the first time that I had purchased a dodge product. More

My first experience at Larry H. Miller Lisa was very helpful. I'm new to this side of town & am happy to find a dealership I can feel comfortable with. I just bought the truck from an indi Lisa was very helpful. I'm new to this side of town & am happy to find a dealership I can feel comfortable with. I just bought the truck from an individual & wanted it checked out. She found a couple recalls & had them replaced too. More

Great service Lisa Beatty has been my service agent since 2006 when I bought my 2006 Dodge Ram. She is the greatest! She is always helpful, friendly, professional Lisa Beatty has been my service agent since 2006 when I bought my 2006 Dodge Ram. She is the greatest! She is always helpful, friendly, professional and knows the business. I live two hours away from the dealership and she works with me to schedule appointments. Every time I see her I feel like I'm seeing a friend. More

Professional, friendly. Excellent experience over all, professional and friendly personnel. The work was done in a timely manner. No issues when checking in and/or out. I wou Excellent experience over all, professional and friendly personnel. The work was done in a timely manner. No issues when checking in and/or out. I would recommend this dealer to anyone. More

Satified Once Again I find that everyone is friendly and helpful, they always try to get me the appointment on short notice that best fits my schedule. I received a call I find that everyone is friendly and helpful, they always try to get me the appointment on short notice that best fits my schedule. I received a call from Chris about 20 minutes before work was complete to let me know that my car was almost done. More