Larry H. Miller Dodge Ram Fiat Tucson - Service Center
Tucson, AZ
1,156 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center
Thank You Thank you for finding the rodent cut wire and repairing it without having to purchase a new setup. Greatly Appreciated Also, appreciated the DYI tv Thank you for finding the rodent cut wire and repairing it without having to purchase a new setup. Greatly Appreciated Also, appreciated the DYI tv channel versus talk shows, etc during my 5 hour visit. More
Very quick and professional service I was in for an oil change and tire rotation and mileage driven scheduled transmission service, but also had a door pillar arm than needed replacement I was in for an oil change and tire rotation and mileage driven scheduled transmission service, but also had a door pillar arm than needed replacement. Dropped off my 2009 Ram Diesel at 8am, the estimated time to complete service was 2 hrs which gave me time to go across the street for breakfast, got back, read the paper, and truck was ready. Very happy with the service More
Friendly knowledgeable staff. Tyler explained the process and my coverage. He planned ahead and asked my input as to what services i might need. He was knowledgeable and courteous. Tyler explained the process and my coverage. He planned ahead and asked my input as to what services i might need. He was knowledgeable and courteous. It was clear he knew what he was doing. More
Great service. I've been coming here for several years and they always have been great. They are fast and communicate properly. We both my husband and I bring our ca I've been coming here for several years and they always have been great. They are fast and communicate properly. We both my husband and I bring our cars in and my car in particular is an older car but it always comes out running better. Good job!! More
Mis-diagnoses of problem, costing me a lot of money. Had a power steering oil leak on my 2006 BR3500 diesel truck. Took it to Larry H Miller on 22nd street for diagnosis and repair. They said it was t Had a power steering oil leak on my 2006 BR3500 diesel truck. Took it to Larry H Miller on 22nd street for diagnosis and repair. They said it was the power steering pump. I had them replace the pump and flush the system. Cost me $1,341.00. When the truck was driven back to Utah three days after picking it up at the dealers, all of the power steering fluid again leaked out, making the truck almost impossible to drive. I took the truck to my mechanic in Utah and they diagnosed the problem as the steering gearbox leaking. So, Larry H Miller mis-diagnosed the problem as it is highly that both the pump and steering gearbox would both be bad at the same time. Now it is going to cost me an additional $650 to have the steering gearbox replaced. I took the truck to a dealer for repair as I though it would get me a quality repair. I was wrong! More
Very Friendly and Professional Professional and Friendly Service Advisor. Completed all work on time and within cost estimate. Washed truck after service. Clean and well organize Professional and Friendly Service Advisor. Completed all work on time and within cost estimate. Washed truck after service. Clean and well organized customer waiting area. More
Truck in for oil change and regular service Tyler was friendly and informative. The oil change and service was done in a timely manner and I had no follow-up issues. Looking forward to the gre Tyler was friendly and informative. The oil change and service was done in a timely manner and I had no follow-up issues. Looking forward to the great customer service when I come in next time. More
Oil leak on 3500 Dodge Ram Had the oil changed on my 2012 Dodge 3500. A thorough inspection revealed an oil leak on the left side of the engine. I returned the truck to the se Had the oil changed on my 2012 Dodge 3500. A thorough inspection revealed an oil leak on the left side of the engine. I returned the truck to the service department today to have this resolved. They informed me the truck was being repaired under warranty. I assumed it would be, but was delighted to hear they were looking out for my interests. I have confidence in this dealership service department, and am relieved I get professional care. More
Service Department is Horrible while I did have a decent experience with the sales staff the service department leaves something to be desired. They seem to just do the minimum wor while I did have a decent experience with the sales staff the service department leaves something to be desired. They seem to just do the minimum work possible. Do not even think of trying to talk to a manager because they just pawn you off to an assistant or an assistant to the assistant. They do not try to figure any problems out, they only plug the code reader in and go off of that. At no point with they try to diagnose a problem on their own. Stay away at all costs. More
The service was very through They were very professional and polite, The work was done through and quickly. The vehicle was returned to me cleaned and detailed both inside and out They were very professional and polite, The work was done through and quickly. The vehicle was returned to me cleaned and detailed both inside and out. It was a very nice surprise to receive such good service as this was the first time that I had been to this dealership and the first time that I had purchased a dodge product. More