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Larry H. Miller Dodge Ram Fiat Tucson - Service Center

Tucson, AZ

4.7
1,151 Reviews

1,151 Reviews of Larry H. Miller Dodge Ram Fiat Tucson - Service Center

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November 13, 2024

Horrible experience by far, spent over 8 thousand dollars on repairs for a new engine and they've had my vehicle for 4 months and now i Have to pick up my van in a non working condition after paying over 8k More

by narcisoautoglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

narcisoautoglass responded

Sad how upper management has not even reached out to ask what happened! We as consumers get the bad end of the pole

Nov 18, 2024 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Hello narciso. I’d love an opportunity to meet up with you and make this right. Please call me Joe GM Larry miller Dodge.

October 16, 2024

Jessie did great on helping us with an oil change and the transfer case oil and letting us know what else our car needed ! More

by Karlaelizabethmendoza25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McReynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Saturday, I made an appt. online for Monday 2pm, explained in comments needed 4X4 solenoid looked at. Arrived on time, was told no one could look at until wed. was told to com More

by eb.liguori
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dillon Montgomery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Larry H. Miller Dodge Ram Fiat Tucson responded

I sincerely apologize for the frustrating experience you had with scheduling and communication. Your time is absolutely important, and it’s clear that we missed the mark in ensuring your appointment was properly handled. I would like to understand more about this situation to ensure it doesn’t happen again and to make things right for you. If we haven’t already connected, please reach out to me directly. - Joe Owens, General Manager, (520) 745-7974

October 05, 2024

Went to the dealership for service pon my truck. Check in was quick and the staff was very accommodating. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Quick and Extremely professional service. Hands down best service department I have brought my car to. Highly recommend for all your automotive needs. More

by wscoggins02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

After several attempts to make an appointment, I was able to and got in quickly More

by bmarvin59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dugan
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Tienen un excelente servicio al cliente mi acesor Gustavo tiene un excelente atención sin dejar dudas More

by Baldistributions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Have had very good experience with servises advisors David vega and also juan Gutierrez and also about services to my vehicle More

by ramonbueras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David vega and juan Gutierrez
October 04, 2024

Great customer service Juan made me feel comfortable with his expertise as he described all action needed to service my Ram More

by Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Guitierrez
October 02, 2024

Prompt service, updated frequently about vehicle, easy to make an appointment online using the website. Nice waiting room. More

by grayhorse83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adolfo Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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