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Larry H. Miller Dodge Ram Fiat Tucson

Tucson, AZ

4.7
1,625 Reviews
Larry H. Miller Dodge Ram Fiat Tucson is a non-commission new and used car dealership offering a full lineup of Dodge and RAM vehicles serving customers in the greater Tucson area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Dodge and RAM parts and accessories. Visit our website for Dodge and RAM incentives and to search our large selection of cars, trucks and SUVs.
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4220 E. 22nd Street

Tucson, AZ

85711

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Showing 1,625 reviews

July 07, 2021

I called yesterday to get an old invoice and he told me that after 2 years they can longer access it. I call BS because I use to work there in service and have several customers want as many invoices as I More

by boyles0723
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ivan Salazar
Jul 09, 2021 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Hey there, please reach out to me directly and we can look into getting the information you need. - Stacy Barnett, General Manager, (520) 589-2985

Jul 09, 2021 -

boyles0723 responded

I called back the day after and got what I needed from a young lady in the BDC...She got me exactly what I asked Ivan for with no issues...he handled the situation very unprofessional...and pretty much told me I was SOL...never liked him working there and still don't like him...I think Ivan needs to be taught how to be more professional

July 06, 2021

Isaac was incredibly helpful and informative. We went there with a specific plan in mind, and he helped us achieve our goals. He stayed in constant contact with us during the trade-in / buying process. H More

by LindaP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Federico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Stacy Barnett, General Manager

June 30, 2021

Brought my 2018 Jeep Wrangler back in for Warranty Service and to fix a couple problems. Service Advisor Kellie Sinkinson took great care of all of my needs, she is professional, friendly, and deliver More

by Stacy H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellie Sinkinson
Jul 01, 2021 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for your wonderful review. We hope to work with you again soon! - Stacy Barnett, General Manager

June 28, 2021

Excellent dealership Carlos and his staff were awesome courteous honest and helpful in getting my new truck would like to thank them for the great work More

by toddmoutrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rivers "Bob" Brown, Fayza Muntasser, Carlos Jurado, Gene Noperi
Jun 28, 2021 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Stacy Barnett, General Manager

June 26, 2021

Worst customer service I’ve ever experienced. Purchased a $45,000 vehicle but once the sale was complete and LMH had my money they wanted nothing to do with me. Never return phone calls. Don’t respond to ema More

by Ianzona1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lorraine Ochoa; Thaddeus , Mark Flores
June 24, 2021

If you ever need to buy a car CARLOS is the man to go to very honest, he’s truly on your side when it comes to the best deal. You regret it! More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Arvizu
Jun 24, 2021 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Stacy Barnett, General Manager

June 22, 2021

Concerning the Service Dept.; over the past 2 years I have taken my vehicle in on several occassions for the same problems to which they still have not fixed. Ive tried calling the service manager, left More

by Yarnspinnyr
Friendliness
Recommend Dealer
No
Employees Worked With
Nick Riley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Salazar
Jun 24, 2021 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for making me aware of the issue with your vehicle. If you would like to reach out to me directly I can make sure we get you taken care of. I hope to hear from you soon. - Stacy Barnett, General Manager

June 19, 2021

This was our first time dealing with Larry Miller Dodge as we just recently purchased a home in the Tucson area. We contacted our salesman Carlos through their online service. He was quick to respond and s More

by Tomlakemadison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Jurado
Jun 21, 2021 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Stacy Barnett, General Manager

June 17, 2021

I give Scott zero stars. I came in with a complaint, it wasn't resolved. Scott doesn't return messages or phone calls. Scott's customer service is very poor, he should've at least attempted to return messa More

by Unhappy!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ivan Salazar, Scott Huggett
Jun 18, 2021 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Sorry to hear about the poor communication you’re receiving. Please reach out to me so I can address you concerns. Thank you. - Stacy Barnett, General Manager

Jun 19, 2021 -

Unhappy! responded

I was told by your service supervisor and the service director that there's nothing that can be done, it's up to Ram corporation, so what is it that you think you can do? The communication is only part of it, if you or the corporation won't stand behind the product then what's the point. I never had this kind of service in the Midwest, the dealer stood behind their products, not Larry Miller Ram!

June 14, 2021

Guillermo and Carlos took care of us they made sure everything was smooth as possible and delivered as promised very happy with our purchase customer service was great! More

by Sandrade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fayza Muntasser, Carlos Jurado
Jun 14, 2021 -

Larry H. Miller Dodge Ram Fiat Tucson responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Stacy Barnett, General Manager

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