Larry H. Miller Dodge Ram Fiat Tucson
Tucson, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Got the oil changed, tire rotation and regular checkup on my 2024 Ram1500. Very pleased . my 2024 Ram1500. Very pleased . More
Bought vehicle in fall 2023. Bought vehicle and warranty from dealership. Fast-forward to 9/11/24. Scheduled appointment for 0930. Arrived 5 min early. Fretted took my informatio Bought vehicle and warranty from dealership. Fast-forward to 9/11/24. Scheduled appointment for 0930. Arrived 5 min early. Fretted took my information and went inside to tell the advisor I had arrived. Twenty minutes later after waiting in the heat I go inside to find my advisor just chatting away. I explained I had been waiting. He did apologize. After a 3 hour wait with no updates I reach out to advisor to let him know if parts needed to be ordered I would bring the vehicle back. I was told they would have a diagnosis around 2 in the afternoon. Time went by and 2:30 rolled around…I check the tracking app and vehicle still in checked in.Last than 5 minutes later everything is checked but I still do not hear from advisor. I walk out side and see the vehicle sitting in the parking lot. I go back inside and wait about 10 minutes for advisor. He proceeds to tell me it has to go to a Hyundai dealership because they can’t do it there. Keep in mind I bought vehicle and warranty through the dealership that is now saying they can’t fix it. I can understanding seeking a vehicle that you may not be able to work on but why offer a warranty if you are unable to fix the problems. Now I have to take it to a certified Hyundai dealer. I ask about warrant and they state they only pay a certain rate for labor and I would need to pay the difference. This is insane and unethical. First you upsell a customer to buy an warranty then your business can’t even fix the vehicle they sold the warranty for. Disappointment! More
The best. Highly recommended. Best customer service I’ve had. Thank you for the excellent experience. Highly recommended. Best customer service I’ve had. Thank you for the excellent experience. More
I want to thank Santos valles in the service department for the excellent customer services he provided to me this past month. Took my Hornet in because the screen was as not turning on. They went ahead an for the excellent customer services he provided to me this past month. Took my Hornet in because the screen was as not turning on. They went ahead and ordered a new screen for me. Unfortunately the battery was acting up and they also replaced that for me. Santos not only kept me updated on the situation at all times but was also very considerate of my times and rides. Thank you all for your excellent work. More
Good service with a professional attitude. Both sales and service personnel are very helpful and caring. Both sales and service personnel are very helpful and caring. More