Larry H. Miller Dodge Ram Fiat Tucson

Very Friendly and Professional Professional and Friendly Service Advisor. Completed all work on time and within cost estimate. Washed truck after service. Clean and well organize Professional and Friendly Service Advisor. Completed all work on time and within cost estimate. Washed truck after service. Clean and well organized customer waiting area. More

Well worth the time/effort This wasn't my first rodeo at a dealer; however, it's the first time I believe I was actually taken care of by a dealer. I've been searching for a ne This wasn't my first rodeo at a dealer; however, it's the first time I believe I was actually taken care of by a dealer. I've been searching for a new car and had checked out several of the dealers in the Tucson area. I already knew the car I wanted. I already knew the features I wanted. I already did my research as far as market value of the car. Without fail, every other dealer acted like they were talking to someone who knew nothing about cars... Enter Larry H. Miller Dodge Ram Salesman "Ed K.". This guy was a gentlemen, cordial, and listened. Obviously, it's still a dealership and they are pushing for sales. The difference is, this wasn't an "in your face, we're better than every other dealership, buy buy buy" type of sales pitch. I'd been to SEVERAL dealers in the area that badmouthed other dealers. "Don't buy from those guys. They only do a 122-point inspection. We do a 125-point inspection!" or "Don't buy from those guys; they always gave me a weird feeling - here, take my card!" Ed and several of the sales managers I met didn't do that. They said the benefits of buying from them and kept it simple. They didn't smear other dealers. They didn't smear any type of vehicle (I had encounters with "uh.. seriously? You're interested in THAT car? Here, look at Kia's instead!"). After hours of negotiations, LHM made the sale. They bent over backwards for me (partly because I'm just as pushy) but these guys were actually willing to work with me - not just make the sale. They were able to match trade in values (and actually BEAT it), came down a lot on their price, etc. Ed was the only salesman I dealt with. Wasn't pushy. During negotiations, I met several of the managers and they were equally as helpful/friendly/willing to explain some things. I by no means walked away with a steal, but I walked away very happy with the final price and what they were able to offer me for my trade in. The only reason my Overall rating is a 4/5 is because of the length of time it took for the negotiation. This was NOT Ed's fault. I walked away in the afternoon when we couldn't meet on a price - the Sales Manager said "nope". Later, however, the Sales director ended up coming in, seeing the paperwork, agreed on my offer (well, VERY close to it, anyway) and told Ed to give me a call. Ed did everything he could but the decision wasn't his when I walked away. Even though it took time out of my day to come on back, this was definitely the dealership I wanted to buy from considering all of the other things I've described! More

Truck in for oil change and regular service Tyler was friendly and informative. The oil change and service was done in a timely manner and I had no follow-up issues. Looking forward to the gre Tyler was friendly and informative. The oil change and service was done in a timely manner and I had no follow-up issues. Looking forward to the great customer service when I come in next time. More

Rich Dirstine / Finance Rich was great. He was honest and willing to help us. He's a great asset to your company!!! We will return when we're ready to buy another vehicle Rich was great. He was honest and willing to help us. He's a great asset to your company!!! We will return when we're ready to buy another vehicle just because of the awesome service that he provided to us!!! Thank you for all your help Rich!!!!! Alex & Katherine Granillo More

Oil leak on 3500 Dodge Ram Had the oil changed on my 2012 Dodge 3500. A thorough inspection revealed an oil leak on the left side of the engine. I returned the truck to the se Had the oil changed on my 2012 Dodge 3500. A thorough inspection revealed an oil leak on the left side of the engine. I returned the truck to the service department today to have this resolved. They informed me the truck was being repaired under warranty. I assumed it would be, but was delighted to hear they were looking out for my interests. I have confidence in this dealership service department, and am relieved I get professional care. More

Lisa Beatty always takes care of all my service needs Always have great customer service from all of the people in the Service area. Lisa and Kayla are always amazing as well as Johnathan Foster and Marc Always have great customer service from all of the people in the Service area. Lisa and Kayla are always amazing as well as Johnathan Foster and Marc Doe More

Why haven't you bought your vehicle from LHM yet?????? The team at Larry H Miller was extremely courteous and helpful. Professionalism and experience was evident from the receptionist to the service depart The team at Larry H Miller was extremely courteous and helpful. Professionalism and experience was evident from the receptionist to the service department. The only downfall is that they do not have free pizza day. If that was a thing, I would have purchased two vehicles. Definitely recommend buying your vehicle at Larry Miller!!!!!!!!!! More

Service Department is Horrible while I did have a decent experience with the sales staff the service department leaves something to be desired. They seem to just do the minimum wor while I did have a decent experience with the sales staff the service department leaves something to be desired. They seem to just do the minimum work possible. Do not even think of trying to talk to a manager because they just pawn you off to an assistant or an assistant to the assistant. They do not try to figure any problems out, they only plug the code reader in and go off of that. At no point with they try to diagnose a problem on their own. Stay away at all costs. More

The service was very through They were very professional and polite, The work was done through and quickly. The vehicle was returned to me cleaned and detailed both inside and out They were very professional and polite, The work was done through and quickly. The vehicle was returned to me cleaned and detailed both inside and out. It was a very nice surprise to receive such good service as this was the first time that I had been to this dealership and the first time that I had purchased a dodge product. More

My first experience at Larry H. Miller Lisa was very helpful. I'm new to this side of town & am happy to find a dealership I can feel comfortable with. I just bought the truck from an indi Lisa was very helpful. I'm new to this side of town & am happy to find a dealership I can feel comfortable with. I just bought the truck from an individual & wanted it checked out. She found a couple recalls & had them replaced too. More