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Larry H. Miller Dodge Ram Avondale

Avondale, AZ

4.6
1,732 Reviews

10101 W. Papago Freeway

Avondale, AZ

85323

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1,732 Reviews of Larry H. Miller Dodge Ram Avondale

May 16, 2024

This dealership lack of training and customer service. Bought this work van new in 2020. Brought it in for a ticking noise and power loss. Took a week to look at it. Then they tell me in needed a new engi More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
May 22, 2024 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for bringing this to my attention. Your concerns about the diagnosis and the recommendation for a new engine are very troubling. This is not the level of expertise and service we strive to provide. I will look into this matter further to understand what went wrong and ensure it is addressed. If we have not already spoken, please contact me directly so we can discuss your concerns and work towards a resolution. - Petar Lazic, General Manager, (623)478-3610

May 16, 2024

I bought 15 cars from this dealership but I will not buy another. Financing individual is rude. Went and asked him ( Omar )for help but he shunned me off. Now the service department they were very helpful a More

by Chuck Griffith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Kapusta
May 22, 2024 -

Larry H. Miller Dodge Ram Avondale responded

Chuck, thank you for your feedback and for being a long-time customer. I'm sorry to hear about your negative experience with our financing department. It’s important that all our customers feel valued and supported, and although I'm glad to hear that Kris and our service department were able to assist you effectively, it’s disappointing to learn that this was not your experience overall. If we have not already spoken, please contact me. I look forward to straightening this out and restoring your confidence in our dealership. - Petar Lazic, General Manager, (623)478-3610

May 15, 2024

They do fast work. Alway happy to have my car service needs taken care of at the dealership More

by mendoza_23100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
May 15, 2024

Got my truck done pretty fast in an out within 2 hrs with my brand new tires More

by joselgarcia1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Randel
May 14, 2024

Has good staff and friendly people and willing to not try and undermind they do the best to try and meet you are you can More

by anulloa88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Painter, Jesus Aguirre, Oscar Aguilar, Joel Allemand
May 14, 2024

Excellent service from advisor Aurelio Rodriguez. Have been dealing with Larry Miller since they purchased Avondale Chrysler Jeep Dodge. Now a total of more than 20. Years. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Carter
May 13, 2024

Fixed truck in a bit less than stated time. Covered by aftermarket warranty. Only downsides are rental vehicle that was covered under policy was not offered, and when first calling dealership t More

by wnashphx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Reynolds, service department
May 13, 2024

Always the best treats us above and beyond with our vehicles and services…thx to Yolanda Ortiz…Robert Carter More

by ASHKEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Ortiz
May 12, 2024

Very friendly, professional and helpful. I've had excellent luck with my Dodge RAM truck of 19 years. Also, I'm an RV visitor for ,6 months every year. Your service technicians are talented More

by mcgleish
Purchase Time
Recommend Dealer
Yes
Employees Worked With
None of above
May 11, 2024

Great dealership, service advisor Scott Randal was easy to work with, informative and excellent to work with. Definitely recommend. More

by Kredwards75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Friedman
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