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Larry H. Miller Dodge Ram Avondale

Avondale, AZ

4.6
1,732 Reviews
Call Dealership (480) 865-3985
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10101 W. Papago Freeway

Avondale, AZ

85323

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1,732 Reviews of Larry H. Miller Dodge Ram Avondale

May 31, 2024

I have always been given great customer service here. I have been coming over 12 years now. More

by Loyaltyandhonesty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert carter
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May 29, 2024

I took my truck in for oil change and emissions recall dropped it off before my 8:00 appointment. I texted and called 4 different times after 12:00 to get update on my truck no answer and no reply to text More

by slcook58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 31, 2024 -

Larry H. Miller Dodge Ram Avondale responded

I apologize for the lack of communication and delays you experienced during your recent service visit. This is not the level of service we strive to provide. If we have not already discussed this, please reach out to me directly. I look forward to straightening this out and ensuring a better experience. - Petar Lazic, General Manager, (623)478-3610

May 27, 2024

Decent. Clean. UTI kids in the shop. Chaos. Where’s my service advisor? Long wait. More

by nielsenkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 29, 2024 -

Larry H. Miller Dodge Ram Avondale responded

It's unfortunate to hear that your service experience took longer than expected. We try our hardest daily to provide all our customers with a quick and easy visit. Your satisfaction is important to us, and we hope to serve you better in the future. Please do not hesitate to reach out so that we can discuss your concerns and work to improve our processes. - Petar Lazic, General Manager, (623)478-3610

May 26, 2024

The ease in which the contract was completed was quick. The facility looks wonderful. I received outstanding customer service. More

by Zackariah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Badowski, Michael Painter
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May 26, 2024

Best buying experience I have ever had. That says a lot as I have purchased on average every 2 years More

by Ntaloha14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie!, Aldo Espinoza
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May 24, 2024

Service Adviser Rob Carter is amazing! He’s honest, detailed and always super friendly. Every time I need service I can always depend on him. More

by SQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Carter
Report | Print
May 24, 2024

Jamás recomendaría este dealers son una cosa fea bas a partes casi quieren que tu saques las piezas de adentro no te atienden bien y en servicio nunca pasa la garantía tienes que pagar siempre no sirve qu More

by Nelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Partes y servicio
Report | Print
May 29, 2024 -

Larry H. Miller Dodge Ram Avondale responded

Lamento mucho escuchar sobre su experiencia negativa con nuestro concesionario. Es decepcionante saber que siente que nuestros departamentos de repuestos y servicio no han cumplido con sus expectativas y que nuestro proceso de garantía le ha causado frustración. Tomamos en serio comentarios como el suyo y nos esforzamos por mejorar continuamente nuestro servicio al cliente. Si aún no hemos discutido esto, por favor contácteme directamente para que podamos abordar sus preocupaciones y encontrar una solución. Espero poder resolver esto y ofrecerle una mejor experiencia en el futuro. - Petar Lazic, Gerente General, (623) 478-3610

May 23, 2024

Had to get an additional truck key, thank you Jr. in the service department for making the process easy and quickly. More

by m1lopez338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR service advisor
Report | Print
May 23, 2024

Service Advisor is great his supporting staff not so much. Oil change sloppy, tech missing parts blades in wrong position. More

by Fritophill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor “Scott” great supporting staff not so much. Work standard poor.
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May 22, 2024

NOT HAPPY, GREASY DOOR PANELS WHEN I GOT MY TRUCK BACK. WON'T GO AGAIN More

by Ramonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department Devon
Report | Print
May 24, 2024 -

Larry H. Miller Dodge Ram Avondale responded

Hello there, I appreciate you taking the time to leave your feedback. We always strive to provide a comprehensive service experience, including a clean vehicle upon return and I am sorry to hear that this was not the case during your visit. If we have not already spoken, please contact me directly so we can discuss this further and find a satisfactory resolution. I look forward to straightening this out. - Petar Lazic, General Manager, (623)478-3610

May 24, 2024 -

Larry H. Miller Dodge Ram Avondale responded

Hello there, I appreciate you taking the time to leave your feedback. We always strive to provide a comprehensive service experience, including a clean vehicle upon return and I am sorry to hear that this was not the case during your visit. If we have not already spoken, please contact me directly so we can discuss this further and find a satisfactory resolution. I look forward to straightening this out. - Petar Lazic, General Manager, (623)478-3610

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