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Larry H. Miller Dodge Ram Avondale

Avondale, AZ

4.6
1,737 Reviews

10101 W. Papago Freeway

Avondale, AZ

85323

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1,737 Reviews of Larry H. Miller Dodge Ram Avondale

January 11, 2025

Courteous, and professional. Our service advisor Harry was informative and friendly. Highly recommend Larry H Miller for service. More

by ajkiss427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry in service
January 11, 2025

Great experience. Booked appointment online. Greeted promptly. Updated regularly by text on status of vehicle. Waiting room was comfortable and offered complimentary w More

by alishamv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 10, 2025

Donny Gonzales executed great customer service, time management, and communication. I appreciate him getting my car in for service quick. More

by Claudia Cordova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny Gonzales Service department
January 10, 2025

Thank you for the Great Customer Service Kary! You went out of your way answering all my questions and providing me the status of my vehicles More

by amelia.acosta77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kary
January 09, 2025

Donny was an amazing service rep. Very attentive and communicative. Our vehicle was ready at the time he said it would be. When we went to pick it up we were running late almost to cl More

by Inez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny Gonzales
January 09, 2025

Took my RAM diesel to Miller with a fuel contamination issue a few days before Christmas. The service appointment lady was super help. We had to leave the RAM at the dealer. We were heading to Denver fo More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Robert
January 08, 2025

Robert is a company asset. His personal touch keeps me coming back. You do business with people you like! More

by uva75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Carter Service
January 08, 2025

Great place to get my maintenance done on my vehicle. I would recommend coming here. More

by Trini602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Carter
January 07, 2025

We felt looked down especially during the signing. The gentleman would not take no for an answer when offering all the extra warranties and ended up tricking us into buying one. It’s on us for trustin More

by markuskuether
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Omar, Oscar Aguilar
Jan 08, 2025 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your concerns. We strive to ensure every customer feels respected and informed throughout the process. Please know that we take your comments seriously and would like the opportunity to address this matter directly. If you’re open to it, please reach out to me directly at 623-478-3610, or david.anderson@LHMauto.com so we can work towards a resolution. David Anderson General Manager

Jan 20, 2025 -

markuskuether responded

The dealership did not try to “address this matter directly” as they claimed on here. I responded to David’s comments privately and via email and got nothing.

January 07, 2025

Failed to return phone call to other dealerships to transfer vehicle, financing department was not up front about all rebates and possible financing options for consideration, required Notary to come t More

by WaterBob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Arthur Badowski
Jan 08, 2025 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for your feedback. We apologize for any inconvenience you experienced during the process. To ensure the security of our customers' information, we require an in-person notary for off-site deliveries, which can sometimes add time but is intended to protect everyone involved. We regret any miscommunication regarding rebates, financing options, or the delivery timeline and will review this to improve our processes. Please feel free to reach out to me directly at david.anderson@LHMauto.com if you'd like to discuss this further. David Anderson General Manager

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