Larry H. Miller Dodge Ram Avondale

Made an appointment online for noon. Upon arrival the lady who checked me in said it would be 2 hours. Waited in the lobby, truck sat in the arrival area for over an hour. Received a cal Upon arrival the lady who checked me in said it would be 2 hours. Waited in the lobby, truck sat in the arrival area for over an hour. Received a call at 2:15 stating it was almost ready. Another 45 mins passed and I noticed my truck had been parked out front. I waited for another 15 mins expecting they would call/text or come get me. Finally walked out to find someone to check me out. While I was expecting to walk into everyone busy that was not the case. Time is precious, sitting at a dealership for 3 hours for an oil change is unacceptable. More

Working with Yolanda was amazing. She ensured that we were happy with our trade in value and the new car we purchased. She made the process enjoyable and Eric is Finance was also supe She ensured that we were happy with our trade in value and the new car we purchased. She made the process enjoyable and Eric is Finance was also super friendly ensuring we understood all the paperwork we were signing. If you are looking to purchase a Ram I definitely recommend this dealership. More

They didn't disclose damage to the vehicle in the advertisement. Carfax also didn't show any damage. But, there was a significant Dent under the passenger door, a large area of paint scraped off the advertisement. Carfax also didn't show any damage. But, there was a significant Dent under the passenger door, a large area of paint scraped off the the body and trim in front of the rear tire on the passenger side, and large chips in the windshield that were starting to crack already. There was also one key for the vehicle. They agreed to replace the windshield since it was a safety issue (one of the cracking areas was in the driver's field of vision). We insisted on a second key and they finally agreed. But, they wouldn't budge on the Paint and Dent. We had a wonderful sales rep., Arthur Badowski. He was calm, friendly, informative, and did not pressure us in any way. Yes I would say to use this dealership but be aware that they don't disclose damage and tell you that the price is lowered already to compensate for it. Luckily we can get the painting done by a good friend. More

Always a great experience. Kary was awesome and the dealership itself is second to none. Kary was awesome and the dealership itself is second to none. More