Larry H. Miller Colorado Jeep
Aurora, CO
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extremely poor service My car has 3 recalls. I turned in to get fix and It was at the jeep lot for a full 8 days. I got it back and noticed that the car doors do not lock an My car has 3 recalls. I turned in to get fix and It was at the jeep lot for a full 8 days. I got it back and noticed that the car doors do not lock anymore while driving or parked. I came back the next day and Travis schedule me for another week. When I waited for a full week again, I came 10 minutes before my appointment but nobody acknowledge me for 15 minutes. I told the service manager that I need to go to work at 10 am. it was 8:35a. He said we will do our best. I asked again if they do a complete check up when they work on the car. The service manager very rude just said we do but not on used car. I said my car is 95,000miles and I bought it here 3 years ago. he walked away and do the inspection, then took the car until 10 o'clock then came back gave me the key and told me we cannot fix it without calling Chrysler. I waited whole day then he called me when the shop is about to close and said the sale manager declined to fix it. It is on your responsibility to fix the TIPM. More
Great customer service! Brandon is a wonderful service advisor. I keep coming back to him for his outstanding service. I’m always treated respectfully and know that my car wi Brandon is a wonderful service advisor. I keep coming back to him for his outstanding service. I’m always treated respectfully and know that my car will be well taken care of when I go to Brandon. More
Oil change and maintenance schedule Professional, courteous service department. Pete was very helpful and answered all the questions and concerns I had. I will continue to have my jeep Professional, courteous service department. Pete was very helpful and answered all the questions and concerns I had. I will continue to have my jeep serviced at this dealership. More
Oil change and check up I had appt. they were on time; courteous; quick; they discussed the one thing that I wanted replaced and it’s cost before they performed the work. I had appt. they were on time; courteous; quick; they discussed the one thing that I wanted replaced and it’s cost before they performed the work. Much much better service than a few years ago. Highly recommend. More
Amazing Service This was amazing from beginning to end. Kenny was on the ball and stayed in contact with me for the entire time they had my Durango. Lastly, I had t This was amazing from beginning to end. Kenny was on the ball and stayed in contact with me for the entire time they had my Durango. Lastly, I had three things done to my Durango. One was the water pump and that takes time. They had everything done and the Durango in my hands in two days. Amazing super fast service. Thank you Kenny and team for the great service and making me feel like my time and vehicle matters. I will be coming back. More
Express Lane Service Called dealership and left voice message, no response. Went on live chat for appointment, no appointment . Seen the express lane so went to dealership Called dealership and left voice message, no response. Went on live chat for appointment, no appointment . Seen the express lane so went to dealership, excellent. More
Fast service Had an appointment for an oil change and was out quickly. Let me know I needed a new thermostat and will take care of that soon. Great service. Thanks Had an appointment for an oil change and was out quickly. Let me know I needed a new thermostat and will take care of that soon. Great service. Thanks Brandon. More
Great Service Because They Really Do Care I will always bring my Jeep here. Harlow Dinsmore and his mechanic team were the kindest and most efficient service people I’ve had to deal with. They I will always bring my Jeep here. Harlow Dinsmore and his mechanic team were the kindest and most efficient service people I’ve had to deal with. They fixed my car (that literally was completely broke) over a week ago and got me on my way. I came back for the rest of the service that was needed, and was greeted kindly and with care. They fixed the rest of my car and it purrs as if I just got it off the lot. Thank you from the bottom of my heart. More
New Jeep lady I was so blessed to buy my daughter a Jeep wentbin to get keys made and bought my self a Jeep I love my Jeep newest vehicle I have ever driven my sale I was so blessed to buy my daughter a Jeep wentbin to get keys made and bought my self a Jeep I love my Jeep newest vehicle I have ever driven my sales man kept me and two kids under 3 busy for over 5 hours. More
Very Professional Travis acted in a very professional manner and the work was done in a timely fashion. Procedures and issues were explained. Travis responded to my fo Travis acted in a very professional manner and the work was done in a timely fashion. Procedures and issues were explained. Travis responded to my follow question a day later again in a timely fashion. More