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Larry H. Miller Colorado Jeep

Aurora, CO

3.9
889 Reviews

350 S. Havana Street

Aurora, CO

80012

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Showing 889 reviews

July 11, 2018

Oh M Gee, Kelsey! Thank you for all of your help and personal attention while buying my car. I also appreciate the time you spent on your day off answering questions. More

by Mrs.Massey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Heath
Jul 12, 2018 -

Larry H. Miller Colorado Jeep responded

Mrs. Massey, thank you for sharing about your wonderful experience with Kelsey and our team. I am pleased to hear she could help keep you comfortable and provide you the personal attention you deserved. We appreciate you coming in to see us and congrats on your new vehicle. If there is anything more we can do for you, do not hesitate to let us know. - Sevan Stryker, General Manager

June 29, 2018

Ask for Kelsey!! If you come to this dealership, ask to work with Kelsey! She is amazing and made me feel comfortable throughout the entire process! She was not pushy More

by mariahjclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey Heath
Jul 02, 2018 -

Larry H. Miller Colorado Jeep responded

Hi Mariah! I'm thrilled to see what a great time you had working with Kelsey–we love working with her, too. I'll make sure to pass along your kind words to her and thanks for visiting us even though we're out of your way. Sevan Stryker, General Manager

June 21, 2018

Warranty I brought my Jeep in to get a few things fixed under warranty, Travis kept me updated of the progress every day. Even though it took a lot longer than More

by TylerA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Boling
Jun 22, 2018 -

Larry H. Miller Colorado Jeep responded

Tyler, I am so pleased to hear that you are happy about how everything worked out after your recent service visit. It is wonderful that Travis helped you stay informed and could serve as your go between for the warranty company. We appreciate you leaving us this great review. If there is anything else we can do for you, be sure to let us know. - Sevan Stryker, General Manager

June 20, 2018

Great service, as usual. Thomas Cooper, Heritage Eagle Bend Rob Paine, in Service, assisted me with my service recall. He was great to work with when I arrived, he More

by PJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Paine
Jun 20, 2018 -

Larry H. Miller Colorado Jeep responded

Thomas, thank you so much for coming in to see us for your service recall. I am very pleased to hear that Rob was able to assist you and help you feel like part of our family here. We appreciate your wonderful review and if there is anything else you should need, be sure to let us know. - Sevan Stryker, General Manager

June 19, 2018

Travis has great Customer Service. I brought my 2013 Jeep Grand Cherokee Overland in for service. I was assigned Travis, and will ask for him moving forward. His knowledge of the issues More

by JasonRoth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Boling
Jun 19, 2018 -

Larry H. Miller Colorado Jeep responded

Jason, thank you for taking the time to share about your wonderful experience. I am glad to hear that you enjoyed working with Travis so much. If three is anything else we can do to help take care of your Grand Cherokee, be sure to let us know and we will be happy to help. - Sevan Stryker, General Manager

June 11, 2018

VERY POOR CUSTOMER SERVICE One of the worst experiences at a service center I’ve ever had. I dropped off my car in the morning on 6/15 for a warranty covered inspection. I asked More

by Kelseyermioni040404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Boling
Jun 12, 2018 -

Larry H. Miller Colorado Jeep responded

Hi Kelsey! First off, I'd like to apologize for the lack of customer service during your last visit. You're right, you should always be treated with kindness and respect. I'd like to do what I can to make this right, please reach out when it's convenient for you. Sevan Stryker, General Manager

June 07, 2018

Worst customer service I have ever experienced Completely rude. Was the only "Manager" for his location as well as the Fiat across the street. We waited for hours just for him to tell us "his syste More

by Be80205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keyth Inskeep
Jun 07, 2018 -

Larry H. Miller Colorado Jeep responded

I am sad to hear that you did not enjoy your experience with us. We strive to provide our customers the very best in service and care. If you would please contact me at the dealership, we can discuss your situation and try to find a way to help better it. I will look forward to hearing from you at your earliest convenience. - Kenny Berndt, Service Manager

May 24, 2018

Not trustworthy I took my Jeep in for a recall, after having it back for a week I would turn my blinkers on, and my windshield wipers would go off. Two different side More

by Dmeyes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Travis Boling
Jun 04, 2018 -

Larry H. Miller Colorado Jeep responded

I am sad to hear that you feel like your experience with us could have been better. We strive to provide the highest quality of service and repairs and we take our customers comments and concerns very seriously. If you would please reach out to me at the dealership, we can discuss your situation and try and find a way to help remedy it. I will look forward to speaking with you. - Kenny Berndt, Service Manager

May 24, 2018

Service Department The service department treated me FANTASTIC from making the appointment to the work being done. I arrived at the dealership early and was promptly gr More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
May 24, 2018 -

Larry H. Miller Colorado Jeep responded

Marie, thank you for leaving us this kind review. I am so happy to hear that our service department was able to provide such a pleasant and positive experience for you. If there is anything else we can do to help, be sure to let us know. - Sevan Stryker, General Manager

May 23, 2018

Amazing Team of Used Cars My family was searching for a used SUV and the internet led us here. Kelsey was very patient and professional. She allowed us to test drive multip More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Bauer, Kelsey Heath
May 23, 2018 -

Larry H. Miller Colorado Jeep responded

Nicole, I am so glad that you were led to our dealership and our team here was able to help you out. Thank you for taking the time to leave us this wonderful review! If there is anything else we can do for you, be sure to let us know and we will be sure to take care of you. Have a great day. - Sevan Stryker, General Manager

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