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Larry H. Miller Colorado Jeep
Aurora, CO
890 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 890 reviews
September 26, 2024
My brand new $70K Grand Cherokee 4xe had a coolant leak at 8000 miles. The dealership has had my car for 50 days and counting. They haven’t ever reached out to give me a status on the coolant system or the at 8000 miles. The dealership has had my car for 50 days and counting. They haven’t ever reached out to give me a status on the coolant system or the 3 open recalls. Meanwhile, I’m making payments on a car I don’t have. I don’t even want it back at this point. It’s my first and last Jeep and I expect the dealership to let me out of my lease with NO termination fees. Good riddance to both this dealership and this brand. More
by Jennifer
Employees Worked With
Kristyn Sullivan, Mike Fishel, Robert Paine, Ken Heintz, Carrie Ramirez, Xandra Rodriguez
September 24, 2024
1 month waiting for appointment and 13 days waiting after I drop off my car nothing was done finally I took my car with out any solutions. I think no we controlling Jeep employees. I drop off my car nothing was done finally I took my car with out any solutions. I think no we controlling Jeep employees. More
by Tyadeta
Employees Worked With
Mike Fishel, Robert Paine, Ken Heintz, Carrie Ramirez, Xandra Rodriguez
September 05, 2024
Unresponsive! My issue was not fixed, only recalls were performed. I have left three Messages since picking up my vehicle on August 29. My issue was not fixed, only recalls were performed. I have left three Messages since picking up my vehicle on August 29. More
by brendadesigns4u
Employees Worked With
Meagan, Bryan, Sean
September 05, 2024
I have owned Jeep Grand Cherokee's since their award winning redesign in 2011. Larry Miller dealerships are my go-to guys. Outstanding service; outstanding customer care. I live less than a mile from winning redesign in 2011. Larry Miller dealerships are my go-to guys. Outstanding service; outstanding customer care. I live less than a mile from one of your competitors and choose to go 16 miles out of my way for service. More
by thpinson
Employees Worked With
Sean
September 01, 2024
Poor customer service. Worst experience I’ve ever had with a dealership service department. As I sat there for hours, I heard excuse after excuse to everyone else too waiti Worst experience I’ve ever had with a dealership service department. As I sat there for hours, I heard excuse after excuse to everyone else too waiting for their car to be serviced. I had to ask for my car to released without anything be done to it. Do not use them. More
by bhubbard01
Employees Worked With
Mike Fishel
August 28, 2024
The service is amazing. I have three cheap Grand Cherokees that I service at the dealership. Service staff is exceptionally qualified, helpful and very knowledgeable. I've n I have three cheap Grand Cherokees that I service at the dealership. Service staff is exceptionally qualified, helpful and very knowledgeable. I've never had a problem in the work is done exceptionally well and quickly. More
by mehrer100
Employees Worked With
Between Mike and Derek I had two Grands services within 24 hours!very helpful., Mike Fishel
