Back

Larry H. Miller Colorado Jeep

Aurora, CO

4.0
887 Reviews

350 S. Havana Street

Aurora, CO

80012

Directions

By Type

Showing 887 reviews

September 09, 2024

Thank you! We have to wait a while for the key that was lost so that kinda sucked. More

by isaisco420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Maretskyy, Ken Heintz
September 07, 2024

Good service when I needed it. Knowledgeable staff Finished when promised. Friendly helpful staff with all services. More

by benberges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Francesca
September 05, 2024

Unresponsive! My issue was not fixed, only recalls were performed. I have left three Messages since picking up my vehicle on August 29. More

by brendadesigns4u
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Meagan, Bryan, Sean
Sep 08, 2024 -

Larry H. Miller Colorado Jeep responded

Brenda, I’m very sorry to hear that your issue wasn't resolved and that communication has been lacking since your recent visit. This isn't the experience we aim to provide. If we haven’t already connected, please feel free to reach out to me directly. I’m eager to address your concerns and ensure that everything gets taken care of as quickly as possible. - Chris Staton, General Manager, (303) 309-8413

September 05, 2024

I have owned Jeep Grand Cherokee's since their award winning redesign in 2011. Larry Miller dealerships are my go-to guys. Outstanding service; outstanding customer care. I live less than a mile from More

by thpinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
September 01, 2024

Poor customer service. Worst experience I’ve ever had with a dealership service department. As I sat there for hours, I heard excuse after excuse to everyone else too waiti More

by bhubbard01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Fishel
Sep 06, 2024 -

Larry H. Miller Colorado Jeep responded

I’m truly sorry to hear about your experience, and I completely understand your frustration. Waiting for hours only to have your vehicle returned without any work done is unacceptable, and this does not reflect the level of service we strive to provide. Please know that we are taking this feedback very seriously and will be addressing these issues with our team to prevent this from happening again. If you haven’t already spoken directly with our management team, I encourage you to reach out so we can make this right. Thank you for bringing this to our attention. - Chris Staton, General Manager, (303) 309-8413

August 30, 2024

My only concern was it took long time for the diagnostic, otherwise l’m satisfy with the service. More

by christykanwai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
August 28, 2024

The service is amazing. I have three cheap Grand Cherokees that I service at the dealership. Service staff is exceptionally qualified, helpful and very knowledgeable. I've n More

by mehrer100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Between Mike and Derek I had two Grands services within 24 hours!very helpful., Mike Fishel
August 24, 2024

I was told the headlight worked fine, however, when I got home there is still an issue. Technician apparently did not use gloves when trying to diagnose issue as there were fingerprints on the light bulb in More

by rduval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
August 22, 2024

Excellent great fast service and Sean is amazing. He always helps me out and looks out for me. More

by Sherri watters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
August 22, 2024

I have been coming here since I purchased my jeep back in 2021 and I have been having nothing but phenomenal service. Honestly, I’m able to schedule appointment and still get seen and get out the same day an More

by Sherri watters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
2
...