Larry H. Miller Colorado Jeep
Aurora, CO
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The women in the service department are EXTREMELY rude. There is a huge lack of customer service in the service department. Every time I have had to take my car into this dealership there has been a proble There is a huge lack of customer service in the service department. Every time I have had to take my car into this dealership there has been a problem or some sort of inconvenience. The lack of communication alone is sad and disappointing. I will not be bringing my car back here. If you have to service your vehicle, use another Jeep dealership. If I could give them zero stars, I would. More
Carrie is so rude and doesn’t care about customers and their needs. My vehicle has been in the shop for a week and I was “guaranteed” 2-3 days. Stay away! Drive to another Jeep store and save yourself the their needs. My vehicle has been in the shop for a week and I was “guaranteed” 2-3 days. Stay away! Drive to another Jeep store and save yourself the migraine of dealing with Carrie and her attitude. Additionally, the director of the store doesn’t reply to inquiries either so don’t waste your time there either. Absolute zoo, this place. More
I had a routine oil change and tire rotation done at this dealership just a few weeks ago. I'm a healthcare worker, and on my way to work the very next day, MY ENTIRE LEFT REAR WHEEL FELL OFF while driving dealership just a few weeks ago. I'm a healthcare worker, and on my way to work the very next day, MY ENTIRE LEFT REAR WHEEL FELL OFF while driving about 50 MPH down a busy highway in 8AM traffic. It flew across two lanes of oncoming highway traffic and bounced into a field. My other right rear wheel was ABOUT to fall off as well, wobbling as I pulled over. I called the dealership immediately and the only thing they did was give me a number I could call myself for a tow truck. I was left shaking and stranded having to walk to the hospital in the middle of November with snow on the ground. I did not receive one single call from a manager or supervisor on the day of the accident. Not one. The manager, Tom, showed no sympathy when I was returned my Jeep weeks later. It was a complete nightmare and someone could have been killed. I would NOT recommend getting your Jeep serviced at this dealership if you want to feel safe on the road. More
I’ve been taking my Jeep Grand Cherokee to Larry H. Miller Jeep for over 5 years now (since 2018) and I’ve always had a great experience with their service team, including from their service manager, T Miller Jeep for over 5 years now (since 2018) and I’ve always had a great experience with their service team, including from their service manager, Tom Rogers. Prior to discovery Larry H. Miller Jeep, I had a less than stellar experience at another dealership which is much closer to my house but I’ll drive the extra distance to LHM to feel confident they will take care of my car appropriately and will provide honest advice on what work needs to be done on my car. More
Very helpful and informative. The employees are are friendly and warming. Great dealership to shop for a vehicle and they work hard to meet your needs The employees are are friendly and warming. Great dealership to shop for a vehicle and they work hard to meet your needs More
Fantastic experience! Came all the way from Nebraska for this vehicle and couldn’t be happier with our choice. Chris was the best to work with- he helped every step of Came all the way from Nebraska for this vehicle and couldn’t be happier with our choice. Chris was the best to work with- he helped every step of the way! More
I came there for a oil change on my old jeep and was treated like I never have been at a dealer. Everyone was so nice , helpful and acted as we were friends for ever. So when I thought of trading in my treated like I never have been at a dealer. Everyone was so nice , helpful and acted as we were friends for ever. So when I thought of trading in my wrangler I knew where I was going. I started online for the suv I wanted and three hours later we were done. Chris and the team that helped with my purchase are top notch. I could not be happier. Great dealership and glad I found you as I’m new to Colorado. More