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Larry H. Miller Chrysler Jeep Tucson - Service Center
Tucson, AZ
218 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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218 Reviews of Larry H. Miller Chrysler Jeep Tucson - Service Center
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January 10, 2014
I brought my vehicle in for an oil change and car wash, in which i had a coupon for $9.95. Service rep recommended a couple additional services, but i declined. The oil change work was done quickly, but in which i had a coupon for $9.95. Service rep recommended a couple additional services, but i declined. The oil change work was done quickly, but when i returned home i noticed that they didn't wash my car. More
by kjbengs
Employees Worked With
Service Rep, Marcus
January 09, 2014
Marcus was extremely helpful! He let me know exactly how long it would take and even called me to let me know it would be longer. He worked hard to make sure my car was done the day I dropped it off. Since long it would take and even called me to let me know it would be longer. He worked hard to make sure my car was done the day I dropped it off. Since my car was going to be ready late I the day, he also let the shuttle driver know that I would be coming late. More
by Calicali
Employees Worked With
Marcus
December 29, 2013
Marcus has always been upfront and very helpful. His level of service is outstanding. Thank you Marcus! I have been bringing my car to the dealership for years he's the best service specialist I've wo level of service is outstanding. Thank you Marcus! I have been bringing my car to the dealership for years he's the best service specialist I've worked with. More
by katarsizl
Employees Worked With
marcus
December 19, 2013
Gave me help to pass AZ emission test.....very helpful in dealing with my problem...would highly recommend Larry H. Miller Chrysler Jeep to anyone would needs good quality service. dealing with my problem...would highly recommend Larry H. Miller Chrysler Jeep to anyone would needs good quality service. More
by chicgal46
Employees Worked With
Mark Schofield
December 13, 2013
I have been a loyal customer since 1992. Galloway Motors/Steve Christy/Tucson Chrysler now Larry H. Miller Chrysler Jeep. This is my third Chrysler product. I have seen staff come and go and still r Motors/Steve Christy/Tucson Chrysler now Larry H. Miller Chrysler Jeep. This is my third Chrysler product. I have seen staff come and go and still receive the highest customer service ever. John Brown, Service Manager has been and maintained the up most professional courtesy throughout the years. My new 300 S (5 months) had a oil switch pressure sensor circuit fail. My service advisor, Ben Kary, was outstanding, including my mechanic. Great job everyone! More
by Dave6969
Employees Worked With
Benjamin Kary and John Brown
November 24, 2013
Professional, courteous and sincere. Work was done in the time frame that was promised. It was really nice to come out to a freshly washed vehicle. I highly recommend this dealership time frame that was promised. It was really nice to come out to a freshly washed vehicle. I highly recommend this dealership More
by tco747
Employees Worked With
Marcus
October 04, 2010
Does anyone know what they are doing at this place??!!! They are all clueless and never call you back. I have been there 3 times alrady and I have gotten nowhere!!!Also,when they pulled my Jeep around afte They are all clueless and never call you back. I have been there 3 times alrady and I have gotten nowhere!!!Also,when they pulled my Jeep around after looking at the soft top issue, it had a new scratch on the paint and I never got an apology or an offer to get it taken care of!! DO NOT GO HERE!!!!! More
by lindajill71
Employees Worked With
Jason and John in Service
October 24, 2003
(cross post w/ Galloway) Lord, why did I subject myself (cross post w/ Galloway)<br>Lord, why did I subject myself to the madness more than once? After complaining that my car was in for the 5th time for th (cross post w/ Galloway)<br>Lord, why did I subject myself to the madness more than once? After complaining that my car was in for the 5th time for the same problem because they broke something new each time it was in (literally, dash, window crank, console, etc.) Steve Christy told me personally "We see over 100 people a day. We can't make everyone happy. I guess you're just one of those people." 5 times???? "I'm sure your situation is unique. We can't do that to everybody," he said. Funny Steve, on my way out I bumped into a lady complaining about a 3rd visit for the same problem! <br><br>I tried their parts department a couple years later (for the same car) after they moved locations and changed names - and it took them 2 tries to get the right part and over charge me for it. Some things never change I guess...<br> More
by aronm
