Larry H. Miller Chrysler Jeep Tucson - Service Center

Recall Had recall for tailgate latch on 2018 Ram 2500. Very good customer service and friendly service manager. They have always taken good care of my vehi Had recall for tailgate latch on 2018 Ram 2500. Very good customer service and friendly service manager. They have always taken good care of my vehicle and me. More

Another great time servicing my Jeep Ive been going to LHM Chrysler Jeep since I purchased my Renegade 2 years ago and get the same perfect attention as I got when I purchased the car. Fr Ive been going to LHM Chrysler Jeep since I purchased my Renegade 2 years ago and get the same perfect attention as I got when I purchased the car. From check-in to check-out it is always a pleasant experience. Ive been directed to Carlos a few times and he is always quick, precise and keeps me up to speed on the progress of my cars needs. I drive an hour to go to this dealer and its worth it especially when they keep me on schedule. More

Great service always I’ve had all of my services for my 2016 Jeep Renegade Trailhawk serviced at LHM Jeep Tucson. They have always been prompt and courteous but more impor I’ve had all of my services for my 2016 Jeep Renegade Trailhawk serviced at LHM Jeep Tucson. They have always been prompt and courteous but more importantly very transparent and patient if I ever have any questions about the work they have done. More

Really great to work with I didn't have an appointment. But when my wife's car wouldn't start, I took it to LHM Jeep. Within 2 hours I had received a call with a diagnosis. I didn't have an appointment. But when my wife's car wouldn't start, I took it to LHM Jeep. Within 2 hours I had received a call with a diagnosis. The car was repaired within a half a day and we were back on the road. Excellent service! More

Good service per normal. No complaints. Marcus met time and cost estimates he promised. Waiting area was clean and quite. Responding to your survey is more time consuming than interfacing Marcus met time and cost estimates he promised. Waiting area was clean and quite. Responding to your survey is more time consuming than interfacing with your staff. More

Service Marcus helps me to take good care of my Jeep in a friendly and professional manner. I would recommend all customers to ask for Marcus. Marcus helps me to take good care of my Jeep in a friendly and professional manner. I would recommend all customers to ask for Marcus. More

vehicle service quality control Overall I am pleased with the service and the employees. Marcus Reif is great to work with and he is always very helpful I gave Service only four Overall I am pleased with the service and the employees. Marcus Reif is great to work with and he is always very helpful I gave Service only four stars this time. I think quality control could be a tighter. On two separate occasions I have found items in the engine compartment that have not been properly tightened or are in fact missing a bolt or nut. Most recently on inspecting the work when I got home I found two bolts for the computer control(s) support mount lying loose on the trim ledge at the wiper location. As far as I could tell these two bolts are the only means of attachment of the support to the engine compartment. Fortunately i found the bolts and I was able to put them on the mounting brackets before any damaged occurred. It's such a simple thing and minimal quality control would avoid a situation, which left undetected, could have cause serious problems. More

Great Just wanted to say that Carlos did a great job on getting my car checked in a completed. I did not expect to leave when I did. Just wanted to say that Carlos did a great job on getting my car checked in a completed. I did not expect to leave when I did. More

Chrysler Jeep support My issue is not with the service dept, Marcus Reif, as always, is great to work with. I brought my jeep in due to problem with elect./computer wa My issue is not with the service dept, Marcus Reif, as always, is great to work with. I brought my jeep in due to problem with elect./computer warning lights on dash. Initially the icons came up and there was a notice saying "service discontinued and check gauges". I called service immediately and was told to bring the jeep in . When I got back into the car everything seemed fine and no waring lights came up. Came in to service and had the electronics diagnostic module checked. We decided to leave the jeep so that the tech could test drive and see if the problem showed up again. After two days and test drives, no problems. It appears the issue may be in the front controller and it may need to be replaced. OK , I'm good with that. The replacement part has a 6 Month back order. Not Good. I am a bit concerned that the Manufacturer can not provide a major dealership with a more efficient support system and not expect a 6 mo. backorder on replacement parts to be acceptable. So now I just have to hope the problem was a fluke and the vehicle is ok for the next 6 mos. More

Repairs to our “new Jeep Wrangler” We are familiar with Larry Miller Dodge having purchased 2 new rams however the Larry Miller Jeep service department exceeded our expectations! Lori V We are familiar with Larry Miller Dodge having purchased 2 new rams however the Larry Miller Jeep service department exceeded our expectations! Lori Vetrano,our service advisor is professional,experienced and very nice to know! We had our “new to us”Jeep Wranger for some items to be done :she kept us informed and very adeptly got the “job done”! I am military retired(army)and can assure you each and every person i know and meet will know that Larry Miller Jeep truly gives us Peace of Mind “with their great service team. Tony Salvemini,the service manager, is a very hands on person who lets the customer know he appreciates us..Thank You Tony for your well trained team! More