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Larry H. Miller Chrysler Jeep Tucson - Service Center

Tucson, AZ

4.4
218 Reviews

218 Reviews of Larry H. Miller Chrysler Jeep Tucson - Service Center

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October 13, 2022

I am very grateful for the treatment and help that Marcus gave to my husband and me, when we went to make my purchase of my Ram Truck he took the time to give me the options that I had and everything was sup More

by Valdez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Mendez
Oct 14, 2022 -

Larry H. Miller Chrysler Jeep Tucson responded

Thank you for that positive review! We are always excited to help service your vehicle and keep you updated on the process. Please come back if you need anything else. - Larry Watts, General Manager

July 08, 2022

Mike Maxwell went so far beyond our expectations. Due to a major issue our Rubicon was towed in without an appointment on a Monday morning. My husband came out of retirement to help with the nursing More

by marcie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dugan, Michael Maxwell
Jul 08, 2022 -

Larry H. Miller Chrysler Jeep Tucson responded

Wow, Marcie! Thank you for this incredible review and even more incredible story. Thank you so much for sharing this with me. Rest assured that Mike will receive the recognition he deserves. If you or your husband ever need anything else in the future please do not hesitate to reach out, we would be grateful to help! - Larry Watts, General Manager

June 24, 2022

This dealership damaged my wife's vehicle. Unfortunately, they are giving me the run around. I would not recommend this dealership! More

by MuchRegret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry Watts, Santos Valles
Jun 24, 2022 -

Larry H. Miller Chrysler Jeep Tucson responded

Thank you for reaching out. We want all of our customers to trust that their car will be cared for while our service team handles them. So to hear that you believe your vehicle was damaged in any way is extremely disheartening. Please give me a call as soon as possible so that we can ensure everything was handled properly and continue to improve our service processes. I hope to hear from you soon. - Larry Watts, General Manager, (520) 258-6002

June 15, 2022

Karl was amazing. He answered all my questions and helped me get back on the road! I really appreciate his level of professionalism and customer service. I will con More

by Jim Huish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
Jun 16, 2022 -

Larry H. Miller Chrysler Jeep Tucson responded

Thank you for leaving such a great review. Our team was glad to have been able to help you with all your questions. It was our pleasure to have provided you with the great customer service you deserve. If there is anything else you need please let us know. - Larry Watts, General Manager

March 15, 2022

I have had my 2015 Jeep Wrangler serviced at LHM since I bought it, with Chris as my advisor. He is pleasant, knowledgeable and has always gotten me in when I've been in a bind. Can't say enough great thi More

by Tinker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dugan
Mar 16, 2022 -

Larry H. Miller Chrysler Jeep Tucson responded

Thank you for your great review, Tinker! We are happy to have provided a knowledgeable and professional service experience. Have a great day and come back to see us if you need anything else. - Larry Watts, General Manager

November 23, 2021

Was treated like crap by service advisor, supervisor and manager acted as if they were going to beat me up, yelling, cursing did not care the service advisor started the whole problem by yelling, cursing an More

by James.zarzyczny
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Scott
Nov 26, 2021 -

Larry H. Miller Chrysler Jeep Tucson responded

Hello there, thank you for reaching out. Unfortunately, we’re having trouble locating your records in our system. Is there a chance you used a different name or visited another dealership? Please give me a call and we can get to the bottom of this together. Thank you for your time.

July 22, 2021

I purchased my car in 2018 brand new with only 14 miles on it. I drove off thinking everything was great. The next month I noticed that the weatherstripping on my jeep 2018 renegade was cracked I took it b More

by AE2358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trent Beatty
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

I had to bring my vehicle in multiple times to get repaired because of missing parts the service dept didn't notice were missing from the first repair. I was told the additional parts would be in with More

by heathersworld11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trent Beatty
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021

Travis works to find the best price on parts and will work with the customer to ensure 100% satisfaction. Travis and the parts department continuously support local military, veterans and first respon More

by mark.lacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Beatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Reif
May 03, 2021 -

Larry H. Miller Chrysler Jeep Tucson responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Larry Watts, General Manager

April 07, 2021

Marcus has been my service representative since I purchased my Jeep. I've owned many vehicles and have worked with many service reps. I can honestly say that Marcus has always made me feel that my More

by hacosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Reif
Apr 07, 2021 -

Larry H. Miller Chrysler Jeep Tucson responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Larry Watts, General Manager

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