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Larry H. Miller Chrysler Jeep Tucson

Tucson, AZ

Overview
Employees
Reviews
Vehicles
4.5
444 Reviews
Larry H. Miller Chrysler Jeep Tucson is an established Tucson, AZ dealership that maintains a well stocked supply of Chrysler and Jeep vehicles in our new and pre-owned inventories. The sales representatives have the experience to find the perfect vehicle match for you, and our finance staff will provide competitive payment options for drivers from Tucson, Sierra Vista, Casa Grande, Casas Adobes, Catalina Foothills and Nogales, AZ. The entire buying experience is straightforward and no hassle here; come and visit us today at 7800 E 22nd St.
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7800 E 22nd St

Tucson, AZ

85710

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Showing 444 reviews

July 01, 2022

Been waiting for a Jeep we put a deposit on. Dealership cannot tell you where or when it will be in. Management is NO help. All I here is "it's the factory's fault". Well get in touch with the " More

by slshoun
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marcus Mendez
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Jul 05, 2022 -

Larry H. Miller Chrysler Jeep Tucson responded

Hello Mr Shoun, our apologies for your frustration we are frustrated as well. If we over promised and under delivered when we took the deposit to order your new Gladiator, we are sorry. The reason I say that is you ordered this unit in early June 2022 under normal market conditions, which these are not, it would take 8 to 10 weeks for an ordered unit to arrive which would be middle to end of August 2022. I speak to the factory everyday to voice our concerns on behalf of our customers. Unfortunately, this doesn’t speed up any of their processes. I would welcome a phone call or visit if you would like to speak further. We appreciate your business and comments Larry Watts GM LHM Chrysler Jeep Tucson 520-258-6002

Jul 05, 2022 -

slshoun responded

I did NOT order the unit. It was built and already shipped per your dealership when I put a deposit on it. I was told at that time, 3 to 6 weeks for delivery. Then I was called on 6/29/22 and told the vehicle was picked up in Arizona by a trucking company and scheduled for delivery that day, then the next day, then the next day. Now no one knows when it will be in or even where it's at. You people are so screwed up you don't know what's coming or going. Good way to run off customers! What a sorry a** mess that you can't FIX a problem. Just make excuses and put the blame on someone else and xxxx off your customers.

June 24, 2022

This dealership damaged my wife's vehicle. Unfortunately, they are giving me the run around. I would not recommend this dealership! More

by MuchRegret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry Watts, Santos Valles
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Jun 24, 2022 -

Larry H. Miller Chrysler Jeep Tucson responded

Thank you for reaching out. We want all of our customers to trust that their car will be cared for while our service team handles them. So to hear that you believe your vehicle was damaged in any way is extremely disheartening. Please give me a call as soon as possible so that we can ensure everything was handled properly and continue to improve our service processes. I hope to hear from you soon. - Larry Watts, General Manager, (520) 258-6002

June 15, 2022

Karl was amazing. He answered all my questions and helped me get back on the road! I really appreciate his level of professionalism and customer service. I will con More

by Jim Huish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Kompe
Report | Print
Jun 16, 2022 -

Larry H. Miller Chrysler Jeep Tucson responded

Thank you for leaving such a great review. Our team was glad to have been able to help you with all your questions. It was our pleasure to have provided you with the great customer service you deserve. If there is anything else you need please let us know. - Larry Watts, General Manager

May 11, 2022

Edwin was great, he helped me find the perfect car, made me feel important and made sure i knew everything there is to know about my vehicle. I recommend this dealership to anyone looking for great customer More

by thola1142
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Moreno
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May 12, 2022 -

Larry H. Miller Chrysler Jeep Tucson responded

Thank you for your great review. Our team was glad to help you find the perfect car for you. It was out pleasure to have given you all the information about your new car. Please let us know if there is anything else you need. - Larry Watts, General Manager

May 10, 2022

10/10 would recommend to friends and family, they made the reading in and buying process painless and everyone was super friendly and welcoming More

by 4drdwight
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey O'hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Smithson
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May 11, 2022 -

Larry H. Miller Chrysler Jeep Tucson responded

Thank you for taking the time to leave us a positive review. We are happy to have given you a quick and painless sales experience. Our team was grateful to have helped you with getting your new vehicle. If you need anything in the future please stop by our dealership. - Larry Watts, General Manager

May 09, 2022

It is clean inside, music was fun and all the staff was great to me More

by Kristymorales15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Moreno
Report | Print
May 10, 2022 -

Larry H. Miller Chrysler Jeep Tucson responded

Thank you for your great review. Our team was happy to have given you a wonderful experience at our dealership. Please let us know if there’s anything else that we can do for you in the future. - Larry Watts, General Manager

May 09, 2022

Will lie just to get you into the dealership. Act like their vehicles are gold yet yours are trash. More

by MVizyak12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tommy Crawford, Khalid Whitaker
Report | Print
May 11, 2022 -

Larry H. Miller Chrysler Jeep Tucson responded

Hello there, thank you for reaching out. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. I want to assure you that honesty is one of the core principles of our dealership and the Larry H. Miller organization. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Larry Watts, General Manager, (520) 258-6002

May 05, 2022

Ashleigh took amazing care of me from the moment I arrived until I drove away in my newly purchased vehicle. More

by Onabighill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Solano
Report | Print
May 05, 2022 -

Larry H. Miller Chrysler Jeep Tucson responded

Thank you for coming to our dealership. Our team was grateful to have given you a wonderful experience. It was our pleasure to have been able to help you obtain a car you enjoy. We hope you will come back soon if there is anything else you need. - Larry Watts, General Manager

May 04, 2022

I traded in my vehicle with Jorge, who was extremely personable and seemed very interested in my needs. I did not feel rushed or pressured into buying. I bought in December and went right back 5 months More

by grinchygal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaff in Finance is awesome!, Jorge Daboub
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May 05, 2022 -

Larry H. Miller Chrysler Jeep Tucson responded

Hello! Thank you for making us a part of your day. Our team really enjoyed treating you to a low-pressure experience you were looking for. We are happy to have helped you obtain a vehicle you enjoy. Your positive recommendation is really appreciated! Come back again soon if there’s anything else we can do for you or your new vehicle! - Larry Watts, General Manager

May 03, 2022

found exactly what i needed and wanted got the price point down to where it needed to be. More

by tperryaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Solano
Report | Print
May 04, 2022 -

Larry H. Miller Chrysler Jeep Tucson responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. Our team always strives to give a 5 star experience. Please let us know if there is anything we could have done to improve your visit. We hope to hear from you soon! - Larry Watts, General Manager

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