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Larry H. Miller Chrysler Jeep Tucson

Tucson, AZ

4.5
451 Reviews
Larry H. Miller Chrysler Jeep Tucson is an established Tucson, AZ dealership that maintains a well stocked supply of Chrysler and Jeep vehicles in our new and pre-owned inventories. The sales representatives have the experience to find the perfect vehicle match for you, and our finance staff will provide competitive payment options for drivers from Tucson, Sierra Vista, Casa Grande, Casas Adobes, Catalina Foothills and Nogales, AZ. The entire buying experience is straightforward and no hassle here; come and visit us today at 7800 E 22nd St.
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7800 E 22nd St

Tucson, AZ

85710

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Showing 451 reviews

March 10, 2025

I recently had an extremely disappointing experience at Jeep Chrysler at Larry H Miller 7800 E. 22nd Street Tucson, AZ 85710-8528 with General Manager Joe Owens. From the start, the customer service was la More

by Bsirenita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas Verna
Mar 13, 2025 -

Larry H. Miller Chrysler Jeep Tucson responded

Good Morning Karla Morales. When you and your father purchased this vehicle February 24th 2022 the vehicle had no damage. We can supply all the photos from when the vehicle arrived here at the dealership. Since your concerns are not mechanical this vehicle needs to go to a body shop. Typically body damage would go through an insurance claim. In this case you made it very clear if we didn't take care of this problem you would post bad reviews and contact the TV stations. Which we can all see you have started the process. Yesterday when your Father was here we offered to take the vehicle to the body shop for you and try to help pay for the body damage with good will money. So then you took it one step further and demanded a loaner car. Once we told you that we don't have loaner cars and we needed you to figure out your own transportation. Then again you became unreasonable and said you will then contact the district attorney. Then your Dad starts using profanity towards us. There is not a breakdown or misunderstanding in communication. The real fact is that you are not flexible and not only do you want us to repair body damage for free from a purchase made two years ago. You also expect us to pay for a rental car. Your demands are unreasonable and you should really contact your insurance agent. If you decide that you do want us to send to the body shop and try a goodwill payment for you we will still do what we said. Please keep in mind we do not have a loaner car for you. To the public reading this I would love to hear your point of view.

February 15, 2025

Jonathan was an amazing sales representative! !!The customer service he gave was awesome. He was very helpful and made the process of buying my new Honda pilot smooth. He had a lot of knowledge wh More

by Regina Chavez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan foster
February 15, 2025

Excellent service, staff and experience. Bought a great used car. I’ll definitely be back again! More

by jenpitbull2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayad Jafferi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan
January 30, 2025

Orlando did a great job working with us on purchasing our new car. He went the extra mile to explain all the details involved with the sale and some of the technical options with the vehicle. Would definit More

by joestones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Yrigolla
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Courteous, professional, knowledgeable and responsive. Did the work quickly and efficiently. Clean facilities, very friendly staff. More

by ervina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taeylor Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

I had a fantastic experience buying my car from Orlando Yrigolla (sales advisor) at Larry H. Miller Chrysler. He was enthusiastic, persuasive, and incredibly helpful throughout the entire process. I highly More

by adiquintana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikey O'hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Yrigolla
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Very nice people. We couldn’t make a deal so I had to drive to Scottsdale, Everyone was so nice. I really wish we could’ve made it work. More

by robcaid
Recommend Dealer
Yes
Employees Worked With
William Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Lizarraga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Allen Poe
November 03, 2024

Great experience this is my first visit Taeylor helped guide me through this stressful time, Thank you Taeylor and the Larry H Miller team! More

by Jman75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taeylor Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Avoid this service location. Spent $625 for repair of TPM, Transmission & Parking Brake service lights. Service intake was seamless. The admin gave great advise how to drop the v More

by tstrong77433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taeylor Stevens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Larry H. Miller Chrysler Jeep Tucson responded

Thank you, Tim, for taking the time to provide such detailed feedback. We’re truly sorry to hear about the issues you experienced with your service visit and the subsequent challenges. It's disappointing that your visit did not meet expectations, and we take your concerns seriously as we strive to make every experience a positive one. If we have not connected by the time that you find this response, please reach out to me directly. I hope to hear from you soon. - Joe Owens, General Manager, (520) 258-6002

Nov 11, 2024 -

tstrong77433 responded

Joe - thank you for the response. The only actionable plan your service manager suggested was that I use my insurance to have the car towed back to your location for further evaluation. So the solution to blowing $625 at your service station was to spend more money? The car never stalled in traffic prior to your mechanics dealing with it. And the issued it was brought in for still exist. But your recovery solution is to spend more money so your team can fix their mistake? Hard pass! Business integrity suggests you extend an offer that doesn't cost your client more than it already has. A canned public response is not service recovery. If you're not going to refund the money, the least you could have done was get the vehicle back to your location at your own expense, since your team caused the issues at hand. Thank you for nothing Joe!

October 09, 2024

We had Mikey and it was the best experience with him ! ! Highly recommend! A + 5 star for the experience in this dealership. Straight forward and no hidden fees and not pushy to buy extra insurance or oth More

by Cdonigain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikey O'hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayad Jafferi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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