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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
981 Reviews

981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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November 02, 2016

Job well done. As far as extended warranties go, and the money you pay for them, they should be the same as a factory warranty. Instead, this isn't covered until you More

by jlv7460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane and Seth
October 02, 2016

Very nice service dept. They called to keep me informed about my car and when it would be ready to pick up. It was nice that they kept me informed what was going on the with More

by HyattL311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane and Tom
Oct 04, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you so much for taking the time and letting us know how your last visit was. I will be sure to let my Service team know of their great work in keeping you in the loop with updates and pick up. Thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise and we look forward to working with you again! --Glenn Coe, General Manager

September 29, 2016

Helpful I've come to this dealer for all my needs. They are helpful. Tom has been the nicest so far in the service department. They will continue getting my b More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 29, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hi Sam, Thank you so much for your review and feedback. I'm glad that Tom and the team have been able to help you with all of your questions and service needs. Thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise and we look forward to seeing you soon! --Glenn Coe, General Manager

September 16, 2016

Finding the problem Being sold a brand new vehicle you would think that they check all the fluids to make sure they were full. Well they were not. My check engine light c More

by Binga
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anonymous
Sep 16, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you so much for the review! Let us know if there's anything else we can do for you! -Glenn Coe, General Manager

September 14, 2016

Warrenty Service They got me in as a walk, gave me a ride back to work while the changed the battery and came back to pick me up when it was finished....And it was all More

by HorseGal
Recommend Dealer
Yes
Employees Worked With
Duane
Sep 15, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hi and thank you for your kind words and feedback! I'm glad that my team could assist you with your service and also provided you with a ride back to work. We appreciate you choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise and hope to see you again soon! --Glenn Coe, General Manager

September 08, 2016

Service Advisor of the Year My experience was top notch due to your expertly trained service advisor Tom Rodriguez. Not only was he prompt when I arrivdled, but he kept me update More

by Nissan Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodriguez
Sep 15, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hi and thank you for your 5-Star rating! I'm glad to hear that your experience was top-notch and Tom is a great asset to our team. I will be sure to pass this review on to him and let him know of his great work! Thank you so much for your loyalty and your positive words and we look forward to working with you again. --Glenn Coe, General Manager

September 05, 2016

Everything taken care of I scheduled my first oil change that came complimentary with my 2016 jeep purchase this summer. The day before my scheduled apt I received a recall n More

by Laura Hlushko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Erickson
Sep 15, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hi Laura! Thank you for taking time out of your day and providing us with a 5-Star review! Congratulations on your 2016 Jeep purchase earlier this summer. I'm so glad that my team was able to work with you in making sure that your recall was taken care of immediately. Thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise and we look forward to working with you again! --Glenn Coe, General Manager

July 31, 2016

first service about an hour....in and out. was only an oil change and tire rotation as well as inspection. Not really a lot to rate on this survey. the experienc More

by Mjlizotte
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
dont recall
July 29, 2016

Thank you for fast and courteous service, Quick scheduling, immediate response when arriving, Rick kept me up to date on all accounts of what was necessary for More

by Glenn957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
July 13, 2016

great customer service Seth the service manager and Mike Erickson were great to work with. They took good care of my moms jeep renegade and my brother's 2005 dodge truck. th More

by evelyn,brian and paul proud jeep owners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
seth,mike
Jul 28, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Evelyn, Brian, and Paul, your review and feedback are greatly appreciated! I am so glad to hear that Seth and Mike were great to work with and I will be sure to show them this review. Thank you all for choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise and we look forward to working with you again! --Glenn Coe, General Manager

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