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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
981 Reviews

981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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March 19, 2017

Professional, was a quick service My service was good. They were there when I drove in. They changed my oil, washed my Jeep and I was done in about an hour. I really dislike surveys, a More

by Kathy Bellows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi
March 07, 2017

Service was messed up but fixed asap Without the help of Mickey there at Surprise Dodge I would have a different review but he went out of his way to make it right after getting Durango b More

by Ted Slater
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mickey in service
Mar 14, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for your feedback about your experience, Ted. I am glad that Mickey and our service manager could resolve the issue quickly. Glenn Coe, General Manager

March 01, 2017

Dependable service So far I've returned my 2014 Cherokee twice for issues that the team seemed able to diagnose and repair. Since it's been a short time I have not been More

by GBoesen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane
Mar 03, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

We hope that our team figures out the issues on your Jeep as well. We will work hard to make sure that your Jeep is in great operational condition. Pease let us know if there is anything else we can do for you. -- Best Wishes, Glenn Coe, General Manager

February 24, 2017

Best Service Department Around Being a Jeeper who takes her rig rock crawling and mudding as often as possinble, I am inevitably breaking something regularly. Every time I have a mi More

by Lovely Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey (service representative), Rick (mechanic)
Feb 28, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for taking the time to leave our service team a 5-star review. Please let us know if you need anything else. -- Best Wishes, Glenn Coe, General Manager

February 11, 2017

Pleasently Satisfied Thanks for providing great service and a repair bill that didn't shock. Brought truck in for front axle shaft ujoints and service and did a great job More

by Roy2m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Rick
Feb 14, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for leaving our service team a 5-star review. Please let us know if there is anything else that we can do for you. -- Glenn Coe, General Manager

January 11, 2017

Engine check light for cylinder 8 misfire They could not recreate the misfire but moved the spark plug to a different cylinder and moved the coil to another cylinder so that if the problem doe More

by MJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane
Jan 12, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for rating our service team at 5-stars, we appreciate it. -- Glenn Coe, General Manager

December 19, 2016

Very easy to work with. Came in for oil change and that is what I got. Micky was very professional and no hassles what so ever. I will definitely be back. More

by Feenix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky
Dec 20, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you so much for leaving our service department a 5-star review. We look forward to having you back in for your next oil change! - Seth England, Service & Parts Director

December 12, 2016

Routine 15,000 mile check Service staff slow to write up and greet customer.Had to approach the three service guys sitting in their office (one on phone the other two talking t More

by tailspin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 15, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

I would like to apologize for your last visit and would like to speak with you over the phone to see how we can better your experience. Please reach out to me at your earliest convenience: 623-537-5053. --Seth England, Service & Parts Director

December 01, 2016

A very good experience! Recall problem. Taken care of quickly and on time with my appointment. The service people were very nice and professional. I would return again to La More

by jeeplady
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Queen
Dec 09, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

I'm glad that my service team could help you with your recall problem. We look forward to working with you again! --Glenn Coe, General Manager

November 18, 2016

Great dealer overall This dealership is conveniently located and I had a great experience buying from them a 2014 grand Cherokee. The service center is fantastic, Tom th More

by Marine SEMPERfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The driver who took me home was really great.
Nov 22, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hi and thank you for your review! I'm glad that you had a great experience and congratulations on your 2014 Jeep Grand Cherokee! Tom is a great team member and I will be sure to show him your feedback. Thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise! --Glenn Coe, General Manager

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