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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
981 Reviews

981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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June 30, 2017

fixed my ac thanks alot Brandon did excellent. This survey should have his name on it so he can be recognized for A+ service and that is all for now. More

by jasperic
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon in service
Jun 30, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

I'll let him know that his services were greatly appreciated! Thank you very much for letting us know. We appreciate your business and will be more than happy to help again in the future if needed! Thanks, Glenn Coe, General Manager

June 30, 2017

3rd time's the charm. Our 2015 Jeep Cherokee had a problem with the transmission on 3 different occasions. It was well known that, the 2014 and 2015 Cherokee's, had major p More

by Buckeye girl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Mischal was very helpful in getting us a new transmission and battery., Seth England
Jun 30, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

I'm sorry to hear that your Jeep experience hasn't been especially smooth, but I'm glad that Seth has been able to help you out. Thank you for sharing this with us and please let us know if there's anything we can help you with. -- Glenn Coe, General Manager

June 29, 2017

Always a good experience at Larry Miller Always fast reliable informative service the guys at Larry Miller in Surprise! I purchased my 300 at Larry Miller and have continued to have my car se More

by David Figueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey in Service
Jun 29, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

David, we sincerely appreciate your business and enjoy working with you! Thank you so much for choosing us and for leaving such a kind review. Please let us know if there's anything we can help you with! -- Glenn Coe, General Manager

June 22, 2017

gr8service thanks mickey I just would like to let everyone know mickey and his staff are super with customer service. I travel 35 miles one way to this dealership cause they d More

by BRIAN H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mickey langer , Clay Hay
Jun 22, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Wow! Thank you so much for making the journey to come see us, Brian! We truly appreciate your business and will do everything in our power to keep you happy. Thank you for taking the time to leave these kind words and please let us know if there's anything else we can do for you! -- Glenn Coe, General Manager

June 15, 2017

Another repair Yet another repair on our 2016 Dodge Durango, this time an oil leak which turned out to be a bad oil pan . Dominic got me right into a loner car and More

by Ted Slater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic in service
Jun 15, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

I'm glad we go everything sorted out, Ted! Repairs are never fun but we make sure we do a quality job and communicate with our customers. Thanks for leaving this excellent review and stop by again if there's anything else we can help you with! Thanks, Glenn Coe, General Manager

May 05, 2017

Honest people I came in with a brake issue. Seth got my truck in and in about an hour came back and said all I needed was the brakes cleaned. Another dealership I u More

by baddram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth in Service
May 08, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Honesty is the best policy, after all! I'm delighted that Seth and the rest of our service team met and exceeded your expectations. Thank you so much for sharing your experience and please let me know if you need anything else! -- Glenn Coe, General Manager

May 03, 2017

Service I am pleased with the service department, they do a good job and if something doesn't go right, they take responsibility. I will continue to use the More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 03, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hi, Connie! I'm glad you're pleased with our service department. I want to make sure that you're receiving 5-star quality service every time you come in. Please call me at (480) 865-2067 so that we can discuss how to improve even more. Thanks, Glenn Coe, General Manager

May 02, 2017

Very good service I originally posted a negative review due to not rotating the tires. They couldn't find the lugnut key ,which was in the glove box compartment. And I More

by Tugoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
May 03, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Seth is a real team player — I am so pleased that he went above and beyond to turn your experience around! Your satisfaction is so important to us. Please let us know if there is ever anything else we can do for you, Seth. Thank you so much for taking the time to share both of your experiences with us.Thanks, Glenn Coe, General Manager

April 06, 2017

Long time customers We moved to the Valley of the Sun in 1999. We began using Larry Miller Dodge in Peoria to service our two vehicles (both Dodges). Naturally when we ne More

by AZFleming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rodriguez
Apr 07, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for sharing your experience with us. We really value our loyal customers and we want to thank you for always choosing us! If there is ever anything we can do for you, don't hesitate to contact us. Again, thank you for your loyalty and continued service with us. -Best, Glenn Coe, General Manager

April 03, 2017

Warranty work as promised I had a premature wear on the seat of my 2014 jeep that was still under warranty. They looked, identified it and told me they had ordered the parts a More

by GBoesen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike C
Apr 03, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

I am sorry to hear about the delay in service for your Jeep that was still under warranty. We try to do the best we can to keep our customers satisfied and I apologize that the parts were not ordered. I am glad that we were able to fix this issue and get your vehicle back into good shape. We appreciate your business and if there's anything else we can do for you please let us know. --Glenn Coe, General Manager

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