Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
Surprise, AZ
981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
fixed my ac thanks alot Brandon did excellent. This survey should have his name on it so he can be recognized for A+ service and that is all for now. Brandon did excellent. This survey should have his name on it so he can be recognized for A+ service and that is all for now. More
3rd time's the charm. Our 2015 Jeep Cherokee had a problem with the transmission on 3 different occasions. It was well known that, the 2014 and 2015 Cherokee's, had major p Our 2015 Jeep Cherokee had a problem with the transmission on 3 different occasions. It was well known that, the 2014 and 2015 Cherokee's, had major problems with their transmissions. Larry Miller dealership had to do 2 different fixes, before it was determined, that we needed a new transmission. I also had them check the battery, as I thought, that is was going to die soon. Larry Miller dealership also replaced the battery. I am very happy with Larry Miller Dealership, as they had to try 2 fixes before we got a new transmission. I am not, however, happy with Jeep. They new that the transmission was not not going to last. It would be a stretch,for us to say, that we would buy another Jeep. More
Always a good experience at Larry Miller Always fast reliable informative service the guys at Larry Miller in Surprise! I purchased my 300 at Larry Miller and have continued to have my car se Always fast reliable informative service the guys at Larry Miller in Surprise! I purchased my 300 at Larry Miller and have continued to have my car serviced there because of the high level of service I always receive! More
gr8service thanks mickey I just would like to let everyone know mickey and his staff are super with customer service. I travel 35 miles one way to this dealership cause they d I just would like to let everyone know mickey and his staff are super with customer service. I travel 35 miles one way to this dealership cause they do an excellent job for me. I have experienced the service dept. as to be very knowledgeable. In 30 years of buying and having some dealer ship do the service they are by far striving for the 5 star and received it from me thanks mickey More
Another repair Yet another repair on our 2016 Dodge Durango, this time an oil leak which turned out to be a bad oil pan . Dominic got me right into a loner car and Yet another repair on our 2016 Dodge Durango, this time an oil leak which turned out to be a bad oil pan . Dominic got me right into a loner car and was quick to call me and let me know where the issue was and what they did to fix. More
Honest people I came in with a brake issue. Seth got my truck in and in about an hour came back and said all I needed was the brakes cleaned. Another dealership I u I came in with a brake issue. Seth got my truck in and in about an hour came back and said all I needed was the brakes cleaned. Another dealership I used in the past would have told me I needed all 4 brakes, pads and rotors replaced. That is why I keep going back. I appreciate their fair and honest work that they do. More
Service I am pleased with the service department, they do a good job and if something doesn't go right, they take responsibility. I will continue to use the I am pleased with the service department, they do a good job and if something doesn't go right, they take responsibility. I will continue to use the service department. More
Very good service I originally posted a negative review due to not rotating the tires. They couldn't find the lugnut key ,which was in the glove box compartment. And I I originally posted a negative review due to not rotating the tires. They couldn't find the lugnut key ,which was in the glove box compartment. And I was waiting in their waiting room the entire time if they had a question about it. Seth the manager called and apologized. And I appreciate that. And would definitely recommend them. Thanks Seth for following up on this. More
Long time customers We moved to the Valley of the Sun in 1999. We began using Larry Miller Dodge in Peoria to service our two vehicles (both Dodges). Naturally when we ne We moved to the Valley of the Sun in 1999. We began using Larry Miller Dodge in Peoria to service our two vehicles (both Dodges). Naturally when we needed a new car Larry Miller Dodge was our first (and only) choice. That was in 2000, since then we've purchased 3 more cars from Larry Miller in Peoria and Surprise. Oh, by the way; Our Dodges we brought to AZ were from a Dodge dealer in Colorado. We don't see usinfg any other dealer in our future. More
Warranty work as promised I had a premature wear on the seat of my 2014 jeep that was still under warranty. They looked, identified it and told me they had ordered the parts a I had a premature wear on the seat of my 2014 jeep that was still under warranty. They looked, identified it and told me they had ordered the parts and listed them on my report. 3 weeks later I called to ask about this install and they had no record of the parts being ordered. Fortunately the notes were complete. The parts dept ordered the new seat cover and called me when it came in and I scheduled a visit. Because it is difficult the installation took the better part of a full day, but I'm satisfied. More