Back

Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
957 Reviews

957 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Sort by
February 11, 2017

Pleasently Satisfied Thanks for providing great service and a repair bill that didn't shock. Brought truck in for front axle shaft ujoints and service and did a great job More

by Roy2m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Rick
Feb 14, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for leaving our service team a 5-star review. Please let us know if there is anything else that we can do for you. -- Glenn Coe, General Manager

January 11, 2017

Engine check light for cylinder 8 misfire They could not recreate the misfire but moved the spark plug to a different cylinder and moved the coil to another cylinder so that if the problem doe More

by MJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane
Jan 12, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for rating our service team at 5-stars, we appreciate it. -- Glenn Coe, General Manager

December 19, 2016

Very easy to work with. Came in for oil change and that is what I got. Micky was very professional and no hassles what so ever. I will definitely be back. More

by Feenix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky
Dec 20, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you so much for leaving our service department a 5-star review. We look forward to having you back in for your next oil change! - Seth England, Service & Parts Director

December 12, 2016

Routine 15,000 mile check Service staff slow to write up and greet customer.Had to approach the three service guys sitting in their office (one on phone the other two talking t More

by tailspin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 15, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

I would like to apologize for your last visit and would like to speak with you over the phone to see how we can better your experience. Please reach out to me at your earliest convenience: 623-537-5053. --Seth England, Service & Parts Director

December 01, 2016

A very good experience! Recall problem. Taken care of quickly and on time with my appointment. The service people were very nice and professional. I would return again to La More

by jeeplady
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Queen
Dec 09, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

I'm glad that my service team could help you with your recall problem. We look forward to working with you again! --Glenn Coe, General Manager

November 18, 2016

Great dealer overall This dealership is conveniently located and I had a great experience buying from them a 2014 grand Cherokee. The service center is fantastic, Tom th More

by Marine SEMPERfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The driver who took me home was really great.
Nov 22, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hi and thank you for your review! I'm glad that you had a great experience and congratulations on your 2014 Jeep Grand Cherokee! Tom is a great team member and I will be sure to show him your feedback. Thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise! --Glenn Coe, General Manager

November 02, 2016

Job well done. As far as extended warranties go, and the money you pay for them, they should be the same as a factory warranty. Instead, this isn't covered until you More

by jlv7460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane and Seth
October 02, 2016

Very nice service dept. They called to keep me informed about my car and when it would be ready to pick up. It was nice that they kept me informed what was going on the with More

by HyattL311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane and Tom
Oct 04, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you so much for taking the time and letting us know how your last visit was. I will be sure to let my Service team know of their great work in keeping you in the loop with updates and pick up. Thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise and we look forward to working with you again! --Glenn Coe, General Manager

September 29, 2016

Helpful I've come to this dealer for all my needs. They are helpful. Tom has been the nicest so far in the service department. They will continue getting my b More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 29, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hi Sam, Thank you so much for your review and feedback. I'm glad that Tom and the team have been able to help you with all of your questions and service needs. Thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise and we look forward to seeing you soon! --Glenn Coe, General Manager

September 16, 2016

Finding the problem Being sold a brand new vehicle you would think that they check all the fluids to make sure they were full. Well they were not. My check engine light c More

by Binga
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anonymous
Sep 16, 2016 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you so much for the review! Let us know if there's anything else we can do for you! -Glenn Coe, General Manager

...
88
...