Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Another repair Yet another repair on our 2016 Dodge Durango, this time an oil leak which turned out to be a bad oil pan . Dominic got me right into a loner car and Yet another repair on our 2016 Dodge Durango, this time an oil leak which turned out to be a bad oil pan . Dominic got me right into a loner car and was quick to call me and let me know where the issue was and what they did to fix. More

Honest people I came in with a brake issue. Seth got my truck in and in about an hour came back and said all I needed was the brakes cleaned. Another dealership I u I came in with a brake issue. Seth got my truck in and in about an hour came back and said all I needed was the brakes cleaned. Another dealership I used in the past would have told me I needed all 4 brakes, pads and rotors replaced. That is why I keep going back. I appreciate their fair and honest work that they do. More

Service I am pleased with the service department, they do a good job and if something doesn't go right, they take responsibility. I will continue to use the I am pleased with the service department, they do a good job and if something doesn't go right, they take responsibility. I will continue to use the service department. More

Very good service I originally posted a negative review due to not rotating the tires. They couldn't find the lugnut key ,which was in the glove box compartment. And I I originally posted a negative review due to not rotating the tires. They couldn't find the lugnut key ,which was in the glove box compartment. And I was waiting in their waiting room the entire time if they had a question about it. Seth the manager called and apologized. And I appreciate that. And would definitely recommend them. Thanks Seth for following up on this. More

Long time customers We moved to the Valley of the Sun in 1999. We began using Larry Miller Dodge in Peoria to service our two vehicles (both Dodges). Naturally when we ne We moved to the Valley of the Sun in 1999. We began using Larry Miller Dodge in Peoria to service our two vehicles (both Dodges). Naturally when we needed a new car Larry Miller Dodge was our first (and only) choice. That was in 2000, since then we've purchased 3 more cars from Larry Miller in Peoria and Surprise. Oh, by the way; Our Dodges we brought to AZ were from a Dodge dealer in Colorado. We don't see usinfg any other dealer in our future. More

Warranty work as promised I had a premature wear on the seat of my 2014 jeep that was still under warranty. They looked, identified it and told me they had ordered the parts a I had a premature wear on the seat of my 2014 jeep that was still under warranty. They looked, identified it and told me they had ordered the parts and listed them on my report. 3 weeks later I called to ask about this install and they had no record of the parts being ordered. Fortunately the notes were complete. The parts dept ordered the new seat cover and called me when it came in and I scheduled a visit. Because it is difficult the installation took the better part of a full day, but I'm satisfied. More

Service was messed up but fixed asap Without the help of Mickey there at Surprise Dodge I would have a different review but he went out of his way to make it right after getting Durango b Without the help of Mickey there at Surprise Dodge I would have a different review but he went out of his way to make it right after getting Durango back worse than it went in for. Between him and the service mgr they made it right More

Dependable service So far I've returned my 2014 Cherokee twice for issues that the team seemed able to diagnose and repair. Since it's been a short time I have not been So far I've returned my 2014 Cherokee twice for issues that the team seemed able to diagnose and repair. Since it's been a short time I have not been able to assess the final effectiveness. I'm hoping that both issues have been completely repaired and will no longer arise. More

Best Service Department Around Being a Jeeper who takes her rig rock crawling and mudding as often as possinble, I am inevitably breaking something regularly. Every time I have a mi Being a Jeeper who takes her rig rock crawling and mudding as often as possinble, I am inevitably breaking something regularly. Every time I have a mishap, I take my baby into the Service Department at Larry H Miller, Surprise and am taken care of better than any place I've ever been, They are always thorough, professional and very courteous. I am more than thrilled with the service I receive there and will continue to go back as often as necessary. More