Back

Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
981 Reviews

981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Sort by
June 17, 2020

I requested oil change service w/o appointment.. No problems! My oil change was handle with professional care. I was in/out within 52 minutes.. Great Job... More

by Drills2x
Recommend Dealer
Yes
Employees Worked With
Forgot
Jun 18, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise, we look forward to having you as one of our valued customers for many more years to come! Marshall Clark, General Manager

June 11, 2020

Very convenient and easy to make an appointment. Scarlett was our service representative and was very professional. We will definitely continue to bring our vehicle back here for service again. More

by JT$
Recommend Dealer
Yes
Employees Worked With
Scarlett
Jun 12, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Marshall Clark, General Manager

June 11, 2020

Chuck is best! He made my first car buying experience an easy one! He was never pushy and made sure we got the best deal possible. Chuck is the best! More

by Holmes.marcela
Recommend Dealer
Yes
Employees Worked With
Travis, Chuck Newman
Jun 12, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Marshall Clark, General Manager

June 05, 2020

Duane was great. Listened to my concerns and took care of my vehicle right away. I’ll certainly return for any of my Jeep needs. More

by Janinepetersen1965
Recommend Dealer
Yes
Employees Worked With
Duane
Jun 05, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thanks for your wonderful review. We hope to work with you again soon - Marshall Clark, General Manager

May 31, 2020

Car Service I worked with Duane to have my car serviced. Excellent courtesy and quick to help. Knowledgeable and helpful with any questions. I would definitely More

by georashaffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane in Vehicle Service and Repair
May 31, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

It's great to hear that Duane was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise! Marshall Clark, General Manager

May 30, 2020

2013 ram 1500 went in for factory recall, set up an appointment, I was in and out in no time, everybody was friendly and jerry talked to me about my next truck, excellent experience! More

by Howard.Claiborne
Recommend Dealer
Yes
Employees Worked With
Jerry Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you, Howard, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Marshall Clark, General Manager

May 28, 2020

Outstanding Mike prince was very good I would give him five stars he is the reason I go to dealer ship. Give a raise for doing a great service More

by Jerry b
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike prince
May 29, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you, Jerry, we appreciate your business and Mike and the team look forward to serving you again soon! Marshall Clark, General Manager

May 26, 2020

Visited this LM Ram Dealer last week and had a terrible experience with the service underwriter. He sold me an oil change package of 3 services not informing me they expire in 12 months. Because I only put More

by D S
Recommend Dealer
No
Employees Worked With
Michael Queen, Judd Kall
May 27, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Judd Kall, Service Manager, (623) 537-5053

May 23, 2020

Breech of Privacy I took my Jeep in to get an oil change. While it was there someone in the service department activated the Sirius Radio promotion of 3 free months. I More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scarlett
May 27, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Judd Kall, Service Manager, (623) 537-5053

May 21, 2020

Kyle got me taken care of in a timely manner and advised of any issues... advised of recommended services for future visit.... will work directly with Kyle on future visits Thanks Kyle More

by Ram 3500
Recommend Dealer
Yes
Employees Worked With
Kyle, Marsena Henderson
May 22, 2020 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thanks for sharing your thoughts about your experience with Larry H. Miller Chrysler Jeep Dodge Ram Surprise. We appreciate your business and hope to see you again soon! We'll pass these compliments on to Kyle. Marshall Clark, General Manager

...
72
...