Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Levi and his staff did an excellent job. Highly recommend their entire staff. Great price with high quality control. Extremely expedient and they also washed the vehicle. their entire staff. Great price with high quality control. Extremely expedient and they also washed the vehicle. More

Went in for an oil change I was told it would take about an hour. 55 minutes later my vehicle was done even cleaned and dryed. Staff was friendly and knowledgeable. I even walked outside and looked at vehi an hour. 55 minutes later my vehicle was done even cleaned and dryed. Staff was friendly and knowledgeable. I even walked outside and looked at vehicles salesperson asked if I needed help, but no pressure, I love that. I will continue to be a Larry H Miller Dodge customer as long as I receive great customer experience as I did yesterday. Thank you for the great service. More

Foster family Jeep We had a very good experience and were more than satisfied with our service adviser Tom. and would recommend this dealership to our friends and family We had a very good experience and were more than satisfied with our service adviser Tom. and would recommend this dealership to our friends and family More

I have had a horrible experience with the service staff, I had my vehicle serviced in March of 2020 reference a coolant issue (leaking coolant) and paid almost $700 in repairs only to be back 3 months later I had my vehicle serviced in March of 2020 reference a coolant issue (leaking coolant) and paid almost $700 in repairs only to be back 3 months later reference another coolant issue (leaking coolant again) having to pay additional $1,700 dollars to repair. Now I understand cars mess up but it only has 45000 miles and is a 2017 model. dollars to repair. When I asked the associate if there was any guarantee in the work, that I wouldn't return again in 3 months to have piece of mind he says "I don't know the future you may be back as we have vehicles over heating with 10 miles". And to make matters worse, upon locating my vehicle it is not even clean or washed it had multiple spills of an unknown liquid on the front bumper/grille. Upon opening the hood my cold air intake, fuse box, coolant fan cover is covered in a white substance liquid. The least that could have been done is wash my vehicle after they had it for a week.It angers me that this is the second time that i have been there in 3 months have paid over 2 grand and im told there is no guarante on the work....its annoying and speaks of the atmosphere of the staff memeber as if they don't care.. I have always loved rams and have even convinced family members to purchase multiple vehicles as well. Because of the lack of respect to my property and no willingness to help i will no longer be buying another ram because of horrible service like that or will even be returning to this dealership for anything.. More

Mike was my service advisor and he was very informative and communicative. They were unable to program my remote because they didn’t have the correct machine to do it which I thought was odd but that’s ok. and communicative. They were unable to program my remote because they didn’t have the correct machine to do it which I thought was odd but that’s ok. They also left dirty fingerprints all Ofer my dashboard where I am assuming they did part of the recall? No big deal, just wiped it down, but the tech could’ve cleaned up after himself a little better. More

The customer service and Service Department is great at LHM-Surprise. I scheduled a lube & oil appointment w/tire rotation. Text messages are sent throughout the day to keep you updated. I was happy to kno LHM-Surprise. I scheduled a lube & oil appointment w/tire rotation. Text messages are sent throughout the day to keep you updated. I was happy to know they would schedule Uber to take me to work so no time lost. At pick up, it was nice to know they even took the time to wash my Jeep after service. I appreciate the professionalism at LHM. I purchased the package of 3 and received coupons for service and parts if needed in the future. Thanks to Judd Kall who made the experience exceptional! More

I made contact with 2 people at the dealership when my car was serviced. the first was a young man in shorts who got Levi for me. Nice young man. Levi set me up for service and got me in and out with w car was serviced. the first was a young man in shorts who got Levi for me. Nice young man. Levi set me up for service and got me in and out with with no hassles. Rate the service a 10 over all. Jim Easter More

I had a door lock mount broken on my Jeep, I took it over to Larry H Miller and worked with Levi Sainz in the service department. He took a quick look and knew exactly what I was talking about! He got the pa to Larry H Miller and worked with Levi Sainz in the service department. He took a quick look and knew exactly what I was talking about! He got the part ordered right away! When the part came in, he helped me install it and took maybe 5 minutes. I would recommend going to see Levi for all your service needs! More

Best service This is the only dealership I trust doing the service work on my vehicle. Never had a bad experience no matter who I dealt with here. Aces All the Wa This is the only dealership I trust doing the service work on my vehicle. Never had a bad experience no matter who I dealt with here. Aces All the Way! More

My truck had an ABS warning and the brakes kept locking up. Took it in without an appointment as it was unsafe to drive. Waited 45 minutes for a tech to even intake the truck as only a “certified warranty up. Took it in without an appointment as it was unsafe to drive. Waited 45 minutes for a tech to even intake the truck as only a “certified warranty service tech” could assist me. Meanwhile, multiple people sat around, talked about there date from the night before, played with a toy and basically did nothing. Finally, my trick was checked in and I asked for the repair and an oil change (I have a prepaid oil service with the dealer). Next day no call, so I called right before close only to be told nothing had been done and it would be the next day. The next day comes and I’m told they need to keep it 4 more days. So, 6 days without a vehicle and no loaner or in sorry for delays or anything. Finally, I go to get my truck and had to wait, again, for 30 minutes before a service person said my tech was too busy and gave me my keys. No recap on work. No oil change. Nada. Worst service ever!!Sad that you buy a 60K truck and it has issues (twice) that need repair in its first year and the service team can’t even make THAT experience decent. More