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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
981 Reviews

981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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April 09, 2021

Professional, reliable and friendly service. Have had great experiences in all visits. Recommend this dealership for all your vehicle needs, sales or service. 5 stars. More

by r.chitwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Marshall Clark, General Manager

April 08, 2021

Shelby took good care of me. I will return to LHM Surprise for future service and oil changes. He went out of his way to keep me informed while I waited and tried to explain some features of my first More

by Raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Williams
Apr 08, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Marshall Clark, General Manager

April 06, 2021

My favorite service provider! Professional and so very kind! He is honest and will tell you where you can save money but when the work needs to be done for the overall longevity of the car. More

by mason_misty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Mason, Flagger
Apr 06, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Marshall Clark, General Manager

April 03, 2021

We have been servicing our car at this dealership for 6 years and drive 87 miles each way to get there. We have always had great service and treat their customers very well. They explain the needed repairs More

by Candy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane DePhillips
Apr 05, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Marshall Clark, General Manager

April 03, 2021

Great, friendly and fast service. Will continue to have my vehicles serviced there. Always ready to help and answer any questions that myself or the wife could have. More

by adam.wilcox77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
Apr 05, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Marshall Clark, General Manager

March 28, 2021

Great rapport with him and work done accordingly. Good asset for the company. First time I had him as an advisor to solve a small issue with my Pacifica and I am looking forward for the next schedule mai More

by rdzarzar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Marshall Clark, General Manager

March 26, 2021

Great job, I went in with a check engine light on. No appointment I spoke to service rep. Duane , he said he would check it out and hopefully have an answer by later in the afternoon. a couple hours late More

by George F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane DePhillips
Mar 26, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Marshall Clark, General Manager

March 26, 2021

Kyle has always gone the extra mile for me in researching my lifetime warranty to letting me know when I don't need something that another Jeep dealer said my car needed. I drive 150 miles to use this dealer More

by Hylander1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
Mar 26, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Marshall Clark, General Manager

March 21, 2021

Wonderful service! Adam and technicians helped us get our van repaired for our trip back to Kansas!! Very happy with how we were treated and van repaired like new!!! Excellent service department!! More

by marlinwhitney1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Shadley
Mar 22, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Marshall Clark, General Manager

March 18, 2021

I’m so disappointed with customer service and the product that you guys offer. Part of my deal was to her 3 years service oil change. I have one more oil change left and you guys do not honor that. What a wa More

by Ramces1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robbie Knollhuff
Mar 24, 2021 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

customer was promised 9 oil changes from our sister store. We will take care of 2 more oil changes for the customer going forward at our location. I had a conversation with the customer last week and he understood. thanks

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