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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
978 Reviews
Call Service Center (480) 537-5000

978 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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November 15, 2023

I am in my 4th LHM vehicle with Sean Clark. I am satisfied with LHM. More

by latchley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Melendez
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November 15, 2023

Good service today . The service repair duration was very fast. They explained to me additional services that are required. More

by viomargau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Melendez
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November 15, 2023

My service representative was more than helpful. He understood my check engine light problem and followed up in a most professional way. He stayed in touch via text so I knew what was going on. He t More

by bszalay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
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November 14, 2023

Ivan in the service department did a great job. Polite knowledgeable and work on car was solid. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
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November 14, 2023

Great customer service! TJ was very knowledgeable and informative throughout the service. Felt peace of mind. More

by Jeep fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 13, 2023

Took my Jeep in for service today. Was very happy. It was done quick and and great customer service from my service advisor Ivan More

by aalbani67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
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November 13, 2023

Ivan had vehicle work completed on-time and even had it washed. I appreciated Ivan communications via email, text and personal phone call. I will return to this dealership when I need any maintenance or pr More

by mcerv95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
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November 12, 2023

I didn’t have a great experience with this dealership today. Took 4 hours to get an oil change and I had to call and ask after hour 3. I think my truck somehow got lost in the system. Upon arrival at More

by Danieletter2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan
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Nov 16, 2023 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello, thanks for reaching out. I'm sorry to hear about your experience with the extended wait time for your oil change and the lack of communication. We aim to provide efficient service and clear communication, and it seems we've not met this standard. If we haven't yet had a chance to speak about this, please contact me directly. I'm here to ensure your concerns are fully addressed. - Jesus Garate, General Manager 623-537-5000

November 12, 2023

TJ is VERY PROFESSIONAL AND WAS ABLE TO HAVE ME IN AND BACK ON YHE ROAD IN 1 HOUR More

by Ront4462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 12, 2023

I have all my work done at Larry H Miller, I trust that my RAM is done correctly. More

by RCOURTRi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar and Gene
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