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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
981 Reviews

981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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September 17, 2024

Fast excellent service! Everyone I encountered while my truck was repaired was amazing. Special thanks to Troy, my service advisor. More

by John S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy
September 16, 2024

Great service and excellent customer service,I really appreciate the help and advice from the service advisor team.totally recommend it!! More

by Alexslayerforever69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Kyle at Larry Miller ram Jeep is phenomenal. The customer service that’s offered as far above. Thank you for having the best service around. More

by Mianotxm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle is one of the best Customer service people I have ever met. Thank you for your continued excellent customer service., Kyle Kreuziger
September 14, 2024

I had a couple of warranty items and was heading out of town. TJ was awesome in getting every thing taken care of and communicating with on the progress and when my truck would be ready. Very satisfied! More

by mjslagel66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

I have purchased 4 vehicles from Larry H. Miller Chrysler Jeep Dodge Ram Surprise in the past 4 years. This week the check engine light came on in my 2023 Jeep Wrangler Willy’s 4Xe. I drove m More

by m.voykin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chace Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Kreuziger, Joshua “SuperMan” Reeves
September 14, 2024

I’ve had great experiences with their service department in the past, but this week it took four day to install a battery, with zero communication to me during that time. The service advisor was not forthco More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler, Mickey
Sep 15, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello Mike, I appreciate you taking the time to leave your feedback. I am sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. We are committed to providing exceptional service to all customers and would like to make things right. We will be reaching out shortly! Thank you and have a great day.

September 13, 2024

Sean did a great job as my service advisor. He got me in quickly. Told me how long my service would take. When the service was completed he explained to me that all the components of my Jeep we More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Other than my truck being wrecked by a mechanic there it’s been my go to dealer More

by thewaltdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Sep 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

We want to apologize if you're truck has or has been damaged in the past with us. Our number one goal is to provide an exceptional experience when a vehicle is serviced with us.

Sep 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

We want to apologize if you're truck has or has been damaged in the past with us. Our number one goal is to provide an exceptional experience when a vehicle is serviced with us.

September 12, 2024

They are always more than courteous and willing to explain things. Always very timely with repairs as well. More

by C.K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
September 12, 2024

Tyler stayed in regular contact with me & was patient with my concerns. I appreciate the the service. More

by cherirt4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Sheedy
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