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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
981 Reviews

981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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January 03, 2024

I took my 2023 Dodge Challenger Scat Pack in for an oil change. The oil change went well. There were two other issues that needed attention. When trying to schedule an appointment I was told I would need t More

by Copipd
Recommend Dealer
No
Employees Worked With
Tom Rodriguez
Jan 05, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Jesus Garate, General Manager, (623) 537-5000

January 03, 2024

Good service … but was not able to correct all of the issues with my vehicle. More

by Sporty563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Queen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Kreuziger, Christian Melendez
January 02, 2024

I take my car to Larry H miller Suprize because they take great care of my Truck More

by mainesrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Melendez
December 31, 2023

Larry miller needs to train Their personal I took my wagoneer for an oil change and 2 recalls at 7:30 am was my appointment and I mentioned Christian that my back seat got latch if they can looked at it More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Melendez
Jan 05, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Jesus Garate, General Manager, (623) 537-5000

December 31, 2023

The person taking care of my car and me was too distracted as i tried to ask about some other car issues. He was more worried about my checkin than my issues. He asked if i wanted a free car wash i More

by pamrampenthal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Queen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Jesus Garate, General Manager, (623) 537-5000

December 30, 2023

Nick my service advisor was very responsive got me in and took care of my issues within a days notice. I much appreciated his timely attention. More

by Jwpatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
December 30, 2023

Good service and follow through. My service rep communicated well and timely. Would definitely recommend to others More

by mlsadler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Great service with a smile, my wife and I scheduled the appointment, the date and time met our needs and the employees were polite and helpful. More

by Ruben Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember our contacts name.
December 29, 2023

My service experience with Troy was outstanding. He displayed exceptional customer service and paid attention to my concerns! Thanks Troy! More

by Fujunior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

The dealership and the service writer, TJ, are very professional, friendly and experienced. I feel that my vehicle is in good hands. More

by crestwoodmastiffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
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