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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
Surprise, AZ
981 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
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February 11, 2024
My car radio started malfunctioning. Calling my contacts on its own, switching stations, the repeat button kept beeping, maps would zoom in and out, among other things. I was literally d Calling my contacts on its own, switching stations, the repeat button kept beeping, maps would zoom in and out, among other things. I was literally driving Christine! lol! Called in to the dealership and talked to Jordan. He ordered my new radio and told me he would call when it was in. It didn’t take long and I was scheduled with Nicholas. He checked me in and he called an Uber to take me home. He had it ready before the end of the day, and he had an Uber pick me up to take me back to the dealership. They know how to take care of their customers. I always get great service here! I’ll never go anywhere else to get my Charger serviced. ⭐️⭐️⭐️⭐️⭐️ More
by Bianca Pena
Employees Worked With
Nicholas
February 11, 2024
Our service advisor is an excellent ambassador for the dealership! He went above and beyond what one normally would expect, making sure that we were taken care off! Very helpful and professional! dealership! He went above and beyond what one normally would expect, making sure that we were taken care off! Very helpful and professional! More
by kchant
Employees Worked With
Alejandro Castro
February 10, 2024
Jordan in Service was a pleasure to work with, he made sure I was not held up unnecessarily for:my repair and we appreciate it! In and out! Thank you Sir! sure I was not held up unnecessarily for:my repair and we appreciate it! In and out! Thank you Sir! More
by ericsnewaddress@yahoo.com
Employees Worked With
Jordan
February 05, 2024
Dropped our new truck off with an appointment. Previously told it would take up to three days. When we dropped it off we were told it would be up to five days which affected our weekend plans. We Previously told it would take up to three days. When we dropped it off we were told it would be up to five days which affected our weekend plans. We asked if we could bring it back when they were ready to work on it and was told we would be put in the back of the line for service. It’s ridiculous that we can’t have it for the weekend without losing our place since they aren’t working on it anyway And no rental car was offered so we had to work around only having 1 vehicle for a week for a recall and warranty work. 😡 When we did pick it up, they hadn't even washed it. We were told that they couldn't wash dually trucks. Funny, they keep the dually trucks clean that are on their lot to sell but apparently can't wash them after they sell them. Just overall bad service. More
by KFrenchContreras
Employees Worked With
Alex
