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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
981 Reviews
Call Service Center (480) 537-5000

981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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March 04, 2024

I just have one thing. I requested to get my car vacuumed and wash but it was never done. I was disappointed More

by lorettahunter321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Rodriguez
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March 03, 2024

Jordan in service was extremely helpfull getting my Jeep in the shop for some warranty issues. More

by magnumman_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
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March 03, 2024

Great employees, excellent service, efficient processes. Why do I have to write 15 words. Ho hum. More

by Scjake697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clark
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March 02, 2024

Troy is always super helpful, communicative, and fast to respond. Makes it less painful to have to get work done More

by kdunning1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
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March 02, 2024

Slow, lazy and above all a liar is how I would rate Tom. Dealing with his ineptitude has turned me from this dealership for good. More

by chanda.houston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Rodriguez
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May 04, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience with our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. If we have not connected by the time you find this response, please contact me directly. I look forward to resolving this together. - Jesus Garate, General Manager, (623) 537-5000

March 02, 2024

Sean did a fantastic job helping me with my car. He was helpful and took time to explain everything to me. More

by polishpower66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
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March 01, 2024

So kind and attentive. It was a great experience.You all tried very hard to get me service quickly. More

by Lheuer0889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 29, 2024

Christian was friendly and easy to work with. However I did not receive any responses on the text line when I inquired about the status of my vehicle a few times. Was not pleased that my car came More

by karaglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Rodriguez, Joshua “SuperMan” Reeves, Christian Melendez
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Mar 15, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Jesus Garate, General Manager, (623) 537-5000

February 28, 2024

The service I get from TJ is awesome. ..he is the number one reason I get my vehicles serviced at this location...I also love the popcorn More

by DANKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 28, 2024

They go the extra mile to give you service. They have a nice waiting area with water, coffee, and snacks. More

by Iowa Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan G Smith
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