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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
981 Reviews
Call Service Center (480) 537-5000

981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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March 15, 2024

Service was quick and easy. I showed up for my appointment early and they got me right in. More

by Famous Amos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Rodriguez
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March 15, 2024

They did an awesome job on my Jeep. Everything was done on time. I was very happy. More

by Psutter4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
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March 14, 2024

I’ve bought 5 trucks and 2 cars from them in the past decade, they’re the only dealership that I will ever buy from. More

by joeschagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Reis
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 14, 2024

Amazing services, staff amazing, very helpful amazing workers, made sure everything was fine, 10/10 More

by Demarcustaylor17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger, Christian Melendez
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March 14, 2024

First time using the service department. Nick was very helpful and explained what was going on and sent pictures of issue. Unfortunately they were not able to fix the issue with the air cond More

by devoncade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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March 14, 2024

Knowledgeable, compassionate, friendly and honest. Guided me on decision making to come out with the best results. I will always be a loyal customer. More

by Wolver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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March 13, 2024

Very professional… I appreciate everyone who took the time to get the job done… thanks… More

by Agl832810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Marcel
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Mar 15, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Your kind words are valued. Our team works tirelessly to make sure each customer has a positive and memorable experience, and it's wonderful to hear that we were able to achieve that for you. We hope to see you again soon.

March 13, 2024

I arrived at approx 12:35 for a 1:00 appointment. It took at least 10 minutes to be signed in. At least 3 others came in after me and were signed in before I was. Not cool. At 2:46 I received a t More

by eannbt
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know names, Kyle Kreuziger
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Mar 15, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

We apologize for any frustration that you experienced due to long wait times and poor communication. We understand that this is not the level of service that our customers deserve, and we would like to make it right. We are committed to improving our communication and reducing wait times in the future. Please reach out to us so that we can discuss your experience and find a solution. - Jesus Garate, General Manager, (623) 537-5000

March 13, 2024

Easy to make an appt. Employees very caring n friendly. Service is always top of the charts More

by Arlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merle Zachrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Sattler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Tangolics
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Arlene responded

Easy to make an appt. Employees very caring n friendly. Service is always top of the charts

March 13, 2024

Had a great experience with the dealership, they did a really good job, I will be back More

by happypair03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Rodriguez, Christian Melendez
Report | Print
Mar 15, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

We are thrilled to hear about your experience at our dealership. Our goal is to provide the best customer service possible, and it's great to know that we were able to meet your expectations. We look forward to serving you in the future.

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