Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
Surprise, AZ
981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
One of the worst appointments I’ve ever experienced by a mechanic/car dealership!! The only one that would compare was last years visit at the same dealership!! After making an appointment in advance, they mechanic/car dealership!! The only one that would compare was last years visit at the same dealership!! After making an appointment in advance, they had my car for two full days and didn’t touch it! But gave me a $3000 estimate! Complete lack of integrity. No phone calls to keep us abreast with what was going on…I had to call at 4:30 on second day to try to get a progress report. I did finally speak with a service mgr who seemed to be a quality guy with real interest in my experience!!! Over all, beside him, the entire experience was shameful!! More
One of the worst service departments. Come in for a recall, they did an inspection and claim I needed an alignment even though I just did one a week prior. They didn’t even tell me that t Come in for a recall, they did an inspection and claim I needed an alignment even though I just did one a week prior. They didn’t even tell me that they was closing early or keeping my vehicle over the weekend. If you’re dropping a vehicle off for service, you may want to actually sit and wait so they fix it in a timely fashion. More
Should not take 7 hour to change oil and flush radiator need more service techs need more service techs More
Larry Miller Jeep was very quick with our oil change and updating the entertainment center in our Jeep Cherokee. TJ Stream was our service rep and he was most courteous and professional. updating the entertainment center in our Jeep Cherokee. TJ Stream was our service rep and he was most courteous and professional. More
I had warranty work done. TJ was great to work with. I had a hiccup along the way and had to speak with the manager Mike. My problem was quickly resolved. As a female I felt TJ was great to work with. I had a hiccup along the way and had to speak with the manager Mike. My problem was quickly resolved. As a female I felt comfortable at LHM with everyone being professional and kind. More
Always welcoming, and helpful. Knowledgeable about, any problems that you have. They explain service done and suggest other problems that might come up. Never push for the sale. Knowledgeable about, any problems that you have. They explain service done and suggest other problems that might come up. Never push for the sale. More