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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
981 Reviews

981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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May 19, 2024

Service department was horrible. Scheduled two different simple services and both took over two hours. Not one time did anyone offer me a water. One I was beginning to purchase the v More

by chrismellor99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Kreuziger
May 22, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Chris, I appreciate you taking the time to leave your feedback. I am sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. We are committed to providing exceptional service to all customers and would like to make things right. Please reach out to me directly to discuss your visit. I look forward to hearing from you! - Jesus Garate, General Manager, (623) 537-5000

May 19, 2024

Dropped vehicle off for service. Picked vehicle up within a reasonable time frame. Quick and friendly. More

by Davis x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Alejandro was the gentleman that I interfaced with today. I had a beautiful encounter and happy with the service. More

by ninalmcclinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro helped me and checked my car from start to end of job
May 17, 2024

Christian, My Service Advisor was great. My only complaint was that I received email coupons. When I scheduled my service the Service Department did not seem to be aware or familiar with th More

by glhoskins1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Melendez
May 17, 2024

Great service friendly staff, great follow up and honest people. I have been to other dealerships and this one is great. They even washed my truck. More

by jerry.d.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Tyler was thorough and efficient. Dressed well and kept me informed. I liked his attitude. More

by jbluchina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Moosman
May 17, 2024

Really nice facility and excellent staff. I would recommend to a friend. TJ did and excellent job with my request. More

by mel41807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Service center was excellent! Finished recall work within time stated. The entire staff was welcoming even though we just walked past them to the waiting area. More

by felderb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Outstanding customer service. Service rep was knowledgeable and kept me informed about the progress in my van More

by Mcolwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Wonderful customer service. The requested service performed in timely manner. Comfortable place to wait for service to be completed. More

by Cindy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Carlson
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