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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
981 Reviews

981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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July 31, 2024

I scheduled my appointment online two days prior. I showed up half hour early for an oil change and tire rotation. It took two hours and 45 minutes before I received my truck back the next day. I was More

by West99535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Rayas
Aug 06, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello there, I am truly sorry to hear about the issues you encountered both during and after your service appointment. This is certainly not the standard we strive for. If we haven't already been in touch to resolve this matter, please reach out to me directly. We value your satisfaction, and I look forward to straightening this out. - Jesus Garate, General Manager, (623) 537-5000

July 29, 2024

Experienced, knowledgeable, effective, and friendly people are all at this dealership. The waiting room is comfortable and supplied with coffee and goodies. More

by HUNTIMERB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

I absolutely love this dealership it's always fast easy and everyone is friendly and helpful More

by Rahill1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rodriguez, Kyle Kreuziger
July 28, 2024

Always treated us right, and with respect, professionalism, and like we are appreciated. Highly recommend. More

by pegasus2_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy in service dept.
July 27, 2024

This dealership was extremely unhelpful my warranty had expired by less then 60 days on a service that was going to now cost me $8000 dollars! I have purchased multiple Dodge products in my life but I will More

by Geno
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Clarke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rodriguez
Aug 01, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Geno, I'm sorry to hear about your recent experience and the frustration it has caused. We aim to provide excellent service and understand how disappointing it can be when expectations are not met. If we haven’t discussed this personally by the time you find this response, please reach out to me directly. I look forward to straightening this out. - Jesus Garate, General Manager, (623) 537-5000

July 26, 2024

Great service staff, very attentive, took care of our needs and had great communication skills More

by Gregb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

Service advisors are helpful when you need something to be explain or breakdown why something is going on. More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello there, I am pleased to hear that our service advisors were helpful during your visit. We always try to provide a 5-star experience, so if there’s anything we could have done to improve, please let us know. - Jesus Garate, General Manager, (623) 537-5000

July 25, 2024

Brought my Jeep Wrangler to Larry Miller Jeep for periodic service. Was informed during service, that it needed three new filters and an axel seal. Late in the day so I opted to leave the vehicle ove More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Melendez
July 25, 2024

Tyler in service is the man. He took care of my truck and on no notice he took in my wife's Grand Cherokee as well. Thank you for all the help. More

by tiggermartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
July 25, 2024

Kyle is always amazing! He is my go to guy for all my service needs. More

by discountdaaaaablecheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
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