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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
981 Reviews

981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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August 08, 2024

Always great service, two things: 1. Don't change computer settings other than reset. 2. Mopar oil change sticker requires to be placed on windshield in cooler temperatures. Do not place More

by tii40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

The service department didn’t tell me about a potential problem from my last service from approximately 6 months ago, only to mention it today. I was told it was the IGR filter system and I’m over the reco More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Rodriguez
Aug 23, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello Dave, I want to apologize for your recent experience with us. It is never our intention to offer a poor experience and I would like the opportunity to give a better end result to your experience. Please reach out to me when you're free if you'd like to discuss. My office number is 623-537-5010. I look forward to hearing from you. Have a great rest of the day. ~ Jesus Garate, General Manager, LHM CJDR Surprise

Aug 24, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello Dave, I want to apologize for your recent experience with us. It is never our intention to offer a poor experience and I would like the opportunity to give a better end result to your experience. Please reach out to me when you're free if you'd like to discuss. My office number is 623-537-5010. I look forward to hearing from you. Have a great rest of the day. ~ Jesus Garate, General Manager, LHM CJDR Surprise

August 06, 2024

Victor Reyes, this guy provides an outstanding customer service! He explained thoroughly and recommenced what my truck needs replacing and ensure maintenance care was explained to me. Thank you very much More

by Ronleychur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
August 03, 2024

Great service as always. Larry Miller Surprise has the best service department. I have been coming here for years. Still happy with service. More

by cc.snilloc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan smith
August 03, 2024

Always so willing to help. Work is done well! Very professional. Will highly recommend them!! More

by dgwadford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

They tired to scam me in stuff I didn’t need( probably because I’m a girl). Got my stuff tested at autozone and everything was fine. They rotated my tires and didn’t air up the one that was low. Hopefully More

by sabrinadeason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for your feedback, Sabrina. I am deeply sorry to hear about your frustrating experience. We strive to provide accurate diagnostics and timely service, and it's clear we fell short in your case. If we haven't discussed this personally by the time you find this response, please feel free to reach out to me directly. I look forward to straightening this out. - Jesus Garate, General Manager, (623) 537-5000

August 03, 2024

We have bought 3 Jeeps from there, and serviced as well. Sean in service is really good! More

by lb2cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Dean was great to work with The waiting area was very clean and comfortable and the drinks and snacks were a nice touch. More

by Captaindeanroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

The dealership was precise and accurate as well as excellent customer service and getting back to me promptly. More

by gtservices71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
August 01, 2024

Found leaks that other dealership missed. Despairs completed satisfactory. Will be using them as my dealer from now on More

by rwalt25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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