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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
957 Reviews

957 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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July 27, 2024

This dealership was extremely unhelpful my warranty had expired by less then 60 days on a service that was going to now cost me $8000 dollars! I have purchased multiple Dodge products in my life but I will More

by Geno
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Clarke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Geno, I'm sorry to hear about your recent experience and the frustration it has caused. We aim to provide excellent service and understand how disappointing it can be when expectations are not met. If we haven’t discussed this personally by the time you find this response, please reach out to me directly. I look forward to straightening this out. - Jesus Garate, General Manager, (623) 537-5000

July 26, 2024

Great service staff, very attentive, took care of our needs and had great communication skills More

by Gregb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

Service advisors are helpful when you need something to be explain or breakdown why something is going on. More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello there, I am pleased to hear that our service advisors were helpful during your visit. We always try to provide a 5-star experience, so if there’s anything we could have done to improve, please let us know. - Jesus Garate, General Manager, (623) 537-5000

July 25, 2024

Brought my Jeep Wrangler to Larry Miller Jeep for periodic service. Was informed during service, that it needed three new filters and an axel seal. Late in the day so I opted to leave the vehicle ove More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Melendez
July 25, 2024

Tyler in service is the man. He took care of my truck and on no notice he took in my wife's Grand Cherokee as well. Thank you for all the help. More

by tiggermartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
July 25, 2024

Kyle is always amazing! He is my go to guy for all my service needs. More

by discountdaaaaablecheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
July 25, 2024

I’m disappointed in the service department after my vehicle was serviced today. I brought my truck in for an oil change and tire rotation. They rotated my tires but failed to adjust the air pressure to More

by Jhughes3244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jul 31, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello there, thank you for bringing this to my attention. Our team strives to provide thorough and transparent service, and I am disappointed to hear that we fell short. I’d appreciate the chance to learn more about your experience, so I can ensure that everything was handled properly. Please give me a call at your earliest convenience and we can get to the bottom of this together. Thank you for your time. - Jesus Garate, General Manager, (623) 537-5000

July 24, 2024

No reservation No problem Don’t like being told how many words to use For this survey Dealership good Survey not so More

by Scotteboyd56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
July 24, 2024

Awesome! I showed up with no appointment and a dead battery, turned out to be 2 dead batteries. Sean got me in and I let him know it was urgent that it be rea More

by wendyzab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2024

This visit was right on time and I was kept up to date on what was going on with my jeep. More

by Bethany.moehr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
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