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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center
Sandy, UT
1,102 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,102 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center
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October 31, 2016
Recall/oil change As always, I received great service from your store...I am 100% satisfied and will return as needed. I'm always treated fairly and have had no issues As always, I received great service from your store...I am 100% satisfied and will return as needed. I'm always treated fairly and have had no issues with my Jeep since buying it new. More
by JeepSRT
Employees Worked With
Chris Reynolds
September 16, 2016
Alignment and tires Brought vehicle in for alignment front tires wore out with only 11k on them! Had spare mounted on one and purchased 1 new, while driving home noticed Brought vehicle in for alignment front tires wore out with only 11k on them! Had spare mounted on one and purchased 1 new, while driving home noticed the air pressure that was put in is not accurate!!! Should not have to check... More
by JJohnston
Employees Worked With
Colin Rees (service), Bob Payne
September 10, 2016
Quick, professional service I brought my car in with a check engine light and a message saying to turn it off and not drive it. I called ahead to ask and was told that there were I brought my car in with a check engine light and a message saying to turn it off and not drive it. I called ahead to ask and was told that there were no appointments available, but to bring it in anyways and they would see what they could do. Larry got my car diagnosed, fixed and out the door in less than an hour. I wouldn't trust anyone else with our two Jeep Grand Cherokees. More
by Alison
Employees Worked With
Larry
September 08, 2016
Express oil change My technician was so friendly and informative. He wasn't pushy or try to immediately up sale me on this and that. The waiting area was clean neat and My technician was so friendly and informative. He wasn't pushy or try to immediately up sale me on this and that. The waiting area was clean neat and had lots of room. Isiah made it worth my time to stop by and get this done. More
by Petey Moore
Employees Worked With
Isaih
August 26, 2016
Great Service Work completed as requested and on time. Appreciated the ride back to the dealership from my work to pick up the car and the explanation of the work Work completed as requested and on time. Appreciated the ride back to the dealership from my work to pick up the car and the explanation of the work preformed. More
by tkpreece
Employees Worked With
Larry
August 17, 2016
VERY bad service experience, hate being lied to Details, 40+ miles and half a day wasted On 8-4-16 I brought my truck in for two items mainly and asked to have new wiper blades put on also while Details, 40+ miles and half a day wasted On 8-4-16 I brought my truck in for two items mainly and asked to have new wiper blades put on also while I had it there. Below is my input from my experience. I was told the Air Conditioning was good and there was no exhaust leak, I walked to the parts department with service writer as he was telling me this as I made it known I was not happy, and bought my wiper blades. He said he could get someone to put the blades on but I told him no, I was done I tested my truck A/C today (08-09-2016) @ work with calibrated Raytek Noncontact thermometer, the same one used to test commercial aircraft systems.. OAT was 91* and prior to starting a check of the interior of vehicle drivers seat back was 115* , laser temp probe pointed directly at dash A/C vents temps were 115*-117*.. I started vehicle and had A/C on MAX cold & on recirc and doors closed, after 4 minutes temp readings at same locations (A/C dash vent outlets) were 64*-62*... Quite different from the readings I was told they got at Larry Miller, Sandy, UT. I think I was told they got 40 something temp readings.. Then I retested it again (08-10-2016) @ work. OAT was 76* and seat back read 91* and vents read 63*-64*.. after 4 minutes the vents read 51*-52* and seat back 78* ... Never did get any 40* readings and 4 minutes should be sufficient time I would think. Is that standard cooling for a 2015 Dodge truck? It takes forever to cool down the interior. Do you call that sufficient cooling? I also brought it in for an exhaust leak that I hear more and more as time goes on. After I first got the truck it would last just for a couple seconds after starting in the cold mornings but has progressed to where it will do it during the day. I get to work @ 4:30AM and when go home at 3:30PM I can hear exhaust leak for about 3 seconds even during the summer. I was told the noise was the lifters? So at 8126 total miles its normal to sound like a diesel at start up? My wife has even commented on it more than once. Well if hydraulic lifters I would say they are bleeding off after the engine is shut down, not good... Then if solid lifters then need adjusting, but I seriously doubt there are solid lifters in any new engine today.. Does this sound reasonable to you?? I have been turning wrenches for about 40 years, motorcycles, drilling rigs, heavy equipment, coal mine, service station, auto dealership, and now Commercial Aircraft.. I know what an exhaust leak sounds like... I was told there was no exhaust leak but that he had tech check all bolts and even header bolts. Now if they checked all bolts visually only, the job was not done right, but if a wrench was put on the bolts to ensure they were tight (looking at the bolt heads I wonder about that) he had to verify EVERY bolt was unable to get any turn of a wrench in tightening it... Also note, my apt was for 11:00 AM and I brought the truck in almost 1 hour early to let it cool.. I have a very good picture of a clean exhaust pipe connection with a large amount of black exhaust leaking out from the NON-EXISTANT exhaust leak The long and short of it is, don't treat me like I'm an idiot.. Kasey O'Connor More
by Nothappy
Employees Worked With
Unknown
July 31, 2016
Taking care of business They are always helpful and polite. It is very busy when you get there but they have a nice area to relax or a shuttle bus. Most of the time they are They are always helpful and polite. It is very busy when you get there but they have a nice area to relax or a shuttle bus. Most of the time they are done quick enough to just stick around. But this time we took the shuttle to the mall. Like most repair places it takes time to get the job done. The area to rest is very important. It is always clean and the kids like the hot choc. More
by C W Broadhead
Employees Worked With
Do not remember names
July 20, 2016
Very professional I appreciate the professional manner that employees use when helping me with my car. The prices charged are sky high. I understand that you need to ma I appreciate the professional manner that employees use when helping me with my car. The prices charged are sky high. I understand that you need to make money. The particular problem my car had was in the process of being fixed by my husband. I asked him how much the part my car needed cost. Your dealership was charging double what the part cost online in addition to charging for labor. Seems excessive and pocket lining to me. More
by hhb2isme
Employees Worked With
I don't remember his name...
July 18, 2016
Service Department / Parts department Service department is Awesome, ample wait time. Karston Saar was great to work with. Parts department / I love that they have UTE's items to pur Service department is Awesome, ample wait time. Karston Saar was great to work with. Parts department / I love that they have UTE's items to purchase for a good price. . More
by tnaftzger
Employees Worked With
Marston Skaar
July 11, 2016
Death would be a better experience. I would trust the Iraqi army of Larry H Miller Jeep Sandy, the service department (Larry in particular). The service department is more like a cheap u I would trust the Iraqi army of Larry H Miller Jeep Sandy, the service department (Larry in particular). The service department is more like a cheap used car dealer from the 1970's, loves bait and switch and even more not completing the work they are paid for. I would have put 0 stars if it let me. More
by Jeffeast
Employees Worked With
Larry (service)
