Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Been there 5 times now. First 3 times were great, last 2 times not so great. Today I had an 12:00 appointment for oil change and tire rotation. Checked in at 11:30 and a li First 3 times were great, last 2 times not so great. Today I had an 12:00 appointment for oil change and tire rotation. Checked in at 11:30 and a little after 2:00 not even started yet. Had to leave without any service. I went there all the way from Tooele for no service. More

My 2018 Rubicon JL is out of commission. It spent weeks in your service department and was never fixed. There is an electrical problem - the dashboard warning lights go crazy blinking every It spent weeks in your service department and was never fixed. There is an electrical problem - the dashboard warning lights go crazy blinking every warning available and then the power steering stops working. When I first brought it in, in early June, Service replace the main and auxiliary batteries. I picked it up on a Saturday, drove it minimally and didn't drive it again this that Monday and It happened all over again. When I brought it back, the service manager asked if a technician could drive it to see if they could "duplicate" the problem. After weeks with them, they claimed they could never duplicate it. I had sent a video of the dash lights going off and they said that didn't help. They said I should just take it back and call them "when it happens again" That was infuriating. They know there is a problem but they don't offer any help in trying to figure out what it is. They don't care that you might be on the highway or at a busy intersection when your car sudden;y stops working, putting you and others in danger. After six weeks paying for a rental car, I picked up my Jeep. The manager, Cody, who promised the week before that my issue would be top priority, handed me over to the original service manager that I dealt with and practically pushed me off the lot with my broken car and a huge fake smile on his face. So, tell me, how do I get this problem fixed?? More

Purchased a car three weeks ago and still trying to get the items on the WE OWE completed correctly. Still waiting on a call back from Cody… Update: I’ve received a phone call and hope they are able to the items on the WE OWE completed correctly. Still waiting on a call back from Cody… Update: I’ve received a phone call and hope they are able to fix the items properly this time and service maintains better communication. Will update with final results Update: They fixed the door issue, 3rd times the charm. Still no fix on the headlight, but at this point, we will just take it to get it fixed elsewhere. Glad they at least followed through on the other items. More

Dear Larry H Miller, I cannot begin to express the deep frustration and utter disappointment I am experiencing with my truck purchase from Larry H Miller. My decision to buy this truck has turned into deep frustration and utter disappointment I am experiencing with my truck purchase from Larry H Miller. My decision to buy this truck has turned into a regrettable nightmare, and I urgently seek your help in finding a resolution. From the very moment I brought the truck home a year and a half ago, the engine light mocked me, foreshadowing the countless troubles ahead. Since then, it has become nothing more than a constant headache, spending more time in your service center than on the road. The never-ending list of repairs, from the ORC module to the TCM and PCM modules, EGR cooler, water pump, turbo line, intake manifold, bypass tube, glow plugs, ball joints, engine, rear axle, BCM, RFH, and now, the body harness, feels like an unending nightmare. What frustrates me even more is the lack of support and understanding I've encountered when seeking help. Attempts to communicate with managers or individuals who could offer assistance have been met with silence, leaving me feeling abandoned and ignored. I had always held Larry H Miller in high regard, expecting top-notch customer service and a commitment to satisfaction. Unfortunately, my experience has shattered these expectations, and I am left questioning whether my trust in your dealership was misplaced. I implore you to take this matter seriously and personally intervene to find a fair and equitable resolution. This truck purchase has been nothing short of a disaster, and I need your help to turn things around. I request your immediate attention to this matter and urge you to reach out to discuss it further with me. Please provide me with a direct line of communication or schedule a meeting at your earliest convenience. Your urgent response is greatly appreciated. Sincerely, Jackie Mullings More

Easiest car buying experience both time I've bought. Won't go anywhere else. Sales team was great, managers were straight shooters with no B.S. and the service team is amazing! Everyone was super fr Won't go anywhere else. Sales team was great, managers were straight shooters with no B.S. and the service team is amazing! Everyone was super friendly and accommodating. More

Issac ,help me with my jeep problem worked me right in while I waited so I could leave on vacation. great service while I waited so I could leave on vacation. great service More

Amber was our representative. We received excellent and competent service. Plan on using this service group in the future for all my Jeep needs. We received excellent and competent service. Plan on using this service group in the future for all my Jeep needs. More

yes no why car tire flat wrong h h j k d s r t j More