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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,063 Reviews

1,063 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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April 07, 2024

They gave us a quote but charged us more. Missed placed our keys for the second time. They didn’t know where our keys were and it took an hour to find them. Very disorganized. We will be tak More

by cowcop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Chacon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake in parts
April 06, 2024

The service writers were excellent. The mechanics left off parts and generally had poor workmanship. More

by craigabresch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin and Eric
April 05, 2024

Lhm dodge Got my truck done fast thanks with no problem and with nice people More

by glennbailey77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ
April 05, 2024

Erik was awesome to work with today. He got me in and out in record time! More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
April 05, 2024

Excellent service this morning. I had a unexpected issue and the team got it fixed without an appointment, which I really appreviayed. More

by AidanB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Thayne
April 05, 2024

Excellent team! I received prompt attention and service writers communicated well throughout my service stay letting me know everything they were doing and communi More

by Scooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin Nielson
March 21, 2024

Service department needs help. They don’t return calls even the service manager three times. . They finished repairs which took 8 days. I was told it would be done on Thursday , Fr More

by Kevin Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
March 15, 2024

Sales dept is great. Service dept doesn't give a xxxx about its customers. Purchased a used car in cash in Oct 2023 - after using the car three times in the last few mo More

by lori.parro
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Wagstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Chacon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Patyk
Mar 21, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Lori, thank you for sharing your contrasting experiences with our sales and service departments. While it's gratifying to hear our sales team met your expectations, I'm concerned that our service department did not. We value every aspect of our customer's journey and I'm committed to addressing the issues you've raised with our service team. - Steve Massey, General Manager, (801) 553-5910

February 01, 2024

I took my car in for a simple repair. My tire pressure sensors weren’t working. I was told Colin Rees could get it done with one hour of labor. He told me to come back a day later even th More

by Simonjaxon912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Rees
January 31, 2024

Great service. Colin spoke with me several times before I brought my vehicle in to get the recall completed. My dealer in Spanish Fork said that they could not get More

by rchandler341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaxon Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Rees, Mike Priest
Feb 09, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are grateful for your positive feedback. Our team works hard to ensure each customer is satisfied with their experience, and it's great to hear that we were able to meet your expectations. We hope to see you back soon for all your automotive needs.

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