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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,123 Reviews
Call Service Center (801) 590-0465

1,123 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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June 05, 2024

Service was really amazing and they worked very quickly. I will be going back again. More

by Maia Case
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Rees
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Jun 07, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're happy to hear that your experience at our dealership was positive and that our team was able to assist you in a timely and efficient manner. Thank you for choosing us for your automotive needs and we appreciate your business.

June 05, 2024

Fast, friendly and thorough. I appreciate how they keep things clean and respect your vehicle. More

by GregG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Gibbs, Colin Rees
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Jun 07, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're glad to hear that our team was able to provide you with excellent customer service during your visit to our dealership. Thank you for choosing us for your automotive needs and we hope to have the opportunity to serve you again in the future.

June 04, 2024

It was great they had same day appointments available and when I got there, someone helped me immediately. More

by kfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jun 05, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is much appreciated. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.

June 04, 2024

Signing up and having staff come over right away was great! Thank you Brandon for helping and giving great service!!! More

by ManuSanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jun 05, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for sharing your review with us. Our team is dedicated to providing exceptional customer service and it's great to know that they exceeded your expectations. We hope to see you soon for all your future automotive needs.

June 04, 2024

Dealer provided service requested in a reasonable amount of time. Price was good as it was on sale. More

by chasabuhler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Rees
Report | Print
Jun 07, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're thrilled to hear that our team was able to provide you with excellent customer service and quality work during your visit to our dealership. Thank you for choosing us for your automotive needs and we appreciate your business.

June 03, 2024

I use them for my Jeep when I need service and repairs as I have for years. More

by wrdrse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 05, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.

June 01, 2024

Friendly staff. Competitive pricing. I enjoy the free multi point inspections. Technician repair and review of service completed was great! Service advisor Christoph More

by Beck.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Chatwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Spencer, Colin Rees
Report | Print
Jun 08, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your review with us. Our team works hard to ensure each customer is satisfied with their experience, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

Jun 09, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your review with us. Our team works hard to ensure each customer is satisfied with their experience, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

June 01, 2024

Aside from a paperwork mishap, my vehicle was eventually taken care of, a special note of appreciation, for Brandon, the assistant service mgr.for going the extra mile to resolve the issue and got me goin More

by jkaras01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jun 08, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your review. Our team is dedicated to providing an unforgettable experience, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

Jun 08, 2024 -

jkaras01 responded

I was disappointed after my hours of waiting to only find out that my truck wasn't even touched for my 10:45 a.m. appt. For an alignment. Brandon took full responsibility, assured me that i would be discounted for the unfortunate delay. Only to find out a day later that the discount was not anything special, but a mothly promo by the dealership. Here's where i find that after hours and hours of waiting in the dealership, and after i pay and begin my drive home , i realize that the steering wheel was not centered, ( Brandon assured me that his 'best-man' was to work on my truck) Calling Brandon, i went back to the dealership, his timeframe of an 1/2hour to correct turned out to be another 1 1/2 of waiting. So i did feel that i was not properly discounted for all that the dealership put me through. I ended up at home around 5:30 p.m. Disappointed, John Karas

Jun 09, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your review. Our team is dedicated to providing an unforgettable experience, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

May 31, 2024

I was told my oil change would be fully synthetic because that was “all they do” but the final receipt indicated partially synthetic I’m not happy with this type of bait and switch. More

by GC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Jun 08, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Steve Massey, General Manager, (801) 553-5910

May 31, 2024

It took almost 2 full days to do an oil change and transmission fliter and fluid change More

by 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Reynolds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Steve Massey, General Manager, (801) 553-5910

Jun 09, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Steve Massey, General Manager, (801) 553-5910

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