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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,001 Reviews

1,001 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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November 26, 2024

The service center has been servicing our vehicles for several years-quality service and always a fair price. More

by Karis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashton
Nov 28, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your experience with us. Our goal is to provide a seamless and enjoyable process, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

November 25, 2024

Thanks go to Isaiah! You were professional and courteous and prompt with your service. You answered all my questions and concerns. I will refer you to all my family an More

by cmeasles801stealth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We appreciate your review and are thrilled to hear about your experience at our dealership. Our goal is to offer exceptional customer service, and it's great to know that we were able to meet your expectations. We look forward to serving you in the future.

November 24, 2024

Great customer service, got me in even though they were super busy. Definitely recommend this dealership. More

by Amy Neeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 28, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for sharing your review with us. Our team is dedicated to providing exceptional customer service and it's great to know that they exceeded your expectations. We hope to see you soon for all your future automotive needs.

November 24, 2024

Awesome service! Very trustworthy and dependable. Everyone was awesome! I will always use your dealership! More

by Stclairj1b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is a true testament to our team's efforts. We are committed to providing the best customer service and it's wonderful to hear that we were able to meet your needs. We look forward to serving you in the future.

November 24, 2024

Mike was fantastic and had a great experience. I hope I get him everytime. It was fast and he made sure everything was fantastic. More

by Tracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 28, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is much appreciated. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.

November 24, 2024

Poor communication, lack of accountability from service rep and technician, poor service planning & repairs took 3 times longer than estimated. I had a scheduled appointment and the work was still not comp More

by amkettle24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Nov 28, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We apologize for any inconvenience that you experienced during your visit to our dealership. We strive to provide our customers with exceptional service and it is clear that we did not meet our own high standards in your case. We would like to hear more about your experience so that we can work to make things right. Please reach out to me directly at your earliest convenience so that I can personally address your concerns. I look forward to hearing from you! - Steve Massey, General Manager, (801) 553-5910

November 23, 2024

Dealership is good; but I can't understand why take appointments, if others can come in without one? Maybe have a door for appointments, rather than express, so customers feel like they are treated fai More

by a_1_jensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kerekes
Nov 28, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your positive review means a lot to us. Our goal is to provide the best customer service and a seamless process, and it's wonderful to hear that we were able to do that for you. We hope that you will come back to see us soon.

November 23, 2024

Review of Service Department - Invoice: 586758: I scheduled an appointment for an oil change and tire rotation at 7:30 AM, which ended up taking over two hours to complete. This delay, in itself, is More

by vg49364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Chacon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Steve Massey, General Manager, (801) 553-5910

November 22, 2024

Great service, great staff, this is the best dealer in the valley. Thanks Larry h miller More

by muggs302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are overjoyed to hear about your experience at our dealership. Our goal is to provide top-notch customer service, and it's great to know that we were able to meet your expectations. We look forward to serving you again in the future.

November 20, 2024

This was the worst experience out of any dealers I’ve ever been to dodge dealers will not do anything unless there is a check engine light on I have had the worst service I wanted to hurt someone I was s More

by Perri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colby Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Wagstaff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Chacon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Morrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Massey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick in service drive
Nov 25, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your feedback. It’s unfortunate to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your situation in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Steve Massey, General Manager, (801) 553-5910

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