Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

I didn't have an appointment just showed up and they hade me tooken care of just as fast me tooken care of just as fast More

Went in for a quick lube, granted, I knew it would be a wait, but I didn’t know it would be two hours wait. Checked the work on the lube. None of the lube zerts had not been touched. The service guy was wait, but I didn’t know it would be two hours wait. Checked the work on the lube. None of the lube zerts had not been touched. The service guy was nice enough. More

What’s the point of making a service appointment? You make an appointment for your car to be held for 2 weeks, and wait over 20 min for your service advisor to talk to you. I sent a text asking about You make an appointment for your car to be held for 2 weeks, and wait over 20 min for your service advisor to talk to you. I sent a text asking about my car on a Monday with no response. It took a second text for a response that said, “oh I typed your phone number in wrong”. Then made sure that they had all the parts to fix my car, and got a “yes”. So I wait. I then follow up, and I get “oh one of the parts was actually broke”. So just know a service appointment means nothing. More

This was going to be my last service here at this. Larry h. Miller, however, the salesman or the service rep I guess was able to ease my concerns that you guys have an Uber service that changes everyt Larry h. Miller, however, the salesman or the service rep I guess was able to ease my concerns that you guys have an Uber service that changes everything. This service center is really far from my house so I wasn't going to go here anymore. But with the free Uber service I'll keep coming here. Awesome job! Thank you! More

The service at Larry H Miller in Sandy was EXTREMELY HORRIBLE! Long review… My Jeep was at the shop for 3 weeks for a broken cylinder head. It all started with their poor customer service, my “advi HORRIBLE! Long review… My Jeep was at the shop for 3 weeks for a broken cylinder head. It all started with their poor customer service, my “advisor” Colin never answered any of my calls/texts. I had to physically go in and hunt people down for answers. It took them 2 wks to provide me with an answer as to what the issue was on my Jeep. To make things worst, they tried scamming me, I was quoted $4,567 plus tax for my service and when I got a call back they were quoting me $6,569. Fast Forward. They finally got the job done, I pick it up on a Friday. I’m inspecting the vehicle when I realized my passenger seat belt was busted. It would not retract it was completely broken and all my candy was gone which I don’t care for the candy but it’s the principle of it. I go back inside to bring this to their attention I spoke with one of the mangers Steven Patyk who literally rolled their eyes, making faces at our issue, and showed ZERO signs of empathy. I had to wait until Monday because they couldn’t do anything that same day. So ended up having a car with a broken seatbelt for the weekend. Spent all day (Monday) at the shop so they could change the seatbelt, thanks to the higher up manger Chris Reynolds who got involved and got it corrected as it was their mistake. They left my Jeep parked under a tree that resulted in the car being covered in tree sap. My leather seat was never covered with plastic they would just get in and drive off but every other car was covered. Definitely wouldn’t recommend this dealership shop. The manger Steven Patyk was horrible in every way possible. More

Took a week to run a diagnostic review. They only communicated vague information online or text. No phone calls. Price was exorbitant. No real customer service like they used to have. I ha They only communicated vague information online or text. No phone calls. Price was exorbitant. No real customer service like they used to have. I have been a customer for 15 years and I’m disappointed. More

I am at my witts end. I brought my jeep in for an issue that I feel is quite major when driving a family around. That was last Thursday, almost a week in and I cannot get I brought my jeep in for an issue that I feel is quite major when driving a family around. That was last Thursday, almost a week in and I cannot get ANYONE to call me back. NOTHING, ZILCH, NADA. More frustrating is I had it in about a 1 1/2 months ago and supposedly had a full 30000 mile check up, yet the trouble im having with my ball bearing, or strut (unknown because NO ONE WILL CALL ME!!!!!) was missed? I will not be returning to this location and I will not recommend this dealership to anyone. Which is a shame. a few years ago they were spot on. The last 3 visits here have been nothing but awful. Im very patient...but seriously! I just dont understand and my trust with Jeep has diminished if not vanished. More

Terrible communication kept truck 4 days for a 10 minute fix. Didn’t get results until I got the service manager involved charged more for the part than their parts dept quoted me charged $315 labor to ins fix. Didn’t get results until I got the service manager involved charged more for the part than their parts dept quoted me charged $315 labor to install a wireless ignition node google it it takes 10 minutes to complete. Very disappointed in the service tech More

Brandon Ralston did a great job helping me get my can serviced. He was very informative about my cars needs. I would recommend him anytime. serviced. He was very informative about my cars needs. I would recommend him anytime. More