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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,054 Reviews

1,054 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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August 17, 2024

Amazing staff with the best interest for time and quality of work. I greatly appreciate the time and effort done on my vehicle. More

by Lui99322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 23, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your review. Our team is dedicated to providing an unforgettable experience, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

Aug 24, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your review. Our team is dedicated to providing an unforgettable experience, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

August 17, 2024

Very thorough and attentive to concerns and issues about my vehicle. Was finished when promised. More

by rerickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Ralston
Aug 23, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We appreciate your review and are thrilled to hear about your experience at our dealership. Our goal is to offer exceptional customer service, and it's great to know that we were able to meet your expectations. We look forward to serving you in the future.

Aug 24, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We appreciate your review and are thrilled to hear about your experience at our dealership. Our goal is to offer exceptional customer service, and it's great to know that we were able to meet your expectations. We look forward to serving you in the future.

August 17, 2024

Erick is the most personable he service representative I have had. He keep me updated with the progress of the repare. I will always have Larry H Miller do my repair work as long as Erik is with Larry H Mi More

by Cm115rf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Aug 23, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your positive feedback with us. Our goal is to provide a seamless and satisfactory process, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

Aug 24, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your positive feedback with us. Our goal is to provide a seamless and satisfactory process, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

August 16, 2024

Service writers were on it! They were very informative and kept me updated through the process! More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ and Steven
Aug 23, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are grateful for your positive feedback. Our team works hard to ensure each customer is satisfied with their experience, and it's great to hear that we were able to meet your expectations. We hope to see you back soon for all your automotive needs.

Aug 24, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are grateful for your positive feedback. Our team works hard to ensure each customer is satisfied with their experience, and it's great to hear that we were able to meet your expectations. We hope to see you back soon for all your automotive needs.

August 16, 2024

NIGHTMARE! !! from start to finish!! I will never be taking my vehicle back to this sad excuse of a dealership for ANY service. What a joke!! The service adviso More

by No way
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Spencer
Aug 23, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Steve Massey, General Manager, (801) 553-5910

Aug 24, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Steve Massey, General Manager, (801) 553-5910

August 14, 2024

I dropped off our jeep at 2 o’clock on Wednesday. Didn’t hear back for 24 hours so I left a message for MJ, the service writer. Got a text message back as they were closing And that It would probably More

by toddcsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MJ. I was never given the name of the service manager
Aug 18, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I appreciate you taking the time to leave your feedback. We are sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. We value your feedback and would like to learn more about your experience. We are committed to providing exceptional service to all of our customers, and we would like to make things right. Please do not hesitate to reach out so that we can discuss your concerns and work to improve our processes. I look forward to hearing from you! - Steve Massey, General Manager, (801) 553-5910

August 14, 2024

Charged me $230 just to give an estimate not even did a multipoint inspection, took them 5 days for them to even look at my car. More

by Felu46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Chacon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers and it is clear that we fell short in your case. I would appreciate the opportunity to learn more about your experience and make things right. Please contact me at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! - Steve Massey, General Manager, (801) 553-5910

August 14, 2024

This was the best communication I have received yet. Jeep was done in a week with engine part replacement. More

by amyputnam80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Ralston
Aug 23, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are so eager to read about your positive experience at our dealership. Our team works hard to create a seamless and personalized process, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

Aug 24, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are so eager to read about your positive experience at our dealership. Our team works hard to create a seamless and personalized process, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

August 14, 2024

Very good company to consumer repor. Had a 7am appointment for oil change with other customers there and still got out before 8am. More

by Lisa E.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are grateful for your positive feedback. Our team works hard to ensure each customer is satisfied with their experience, and it's great to hear that we were able to meet your expectations. We hope to see you back soon for all your automotive needs.

August 14, 2024

Good staff work there. That said, they need to have someone answer the phone when you call. More

by Mike.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 16, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for sharing your experience with us. Our goal is to offer top-notch customer service and it's great to know that we were able to meet your expectations. We look forward to serving you again in the future.

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