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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,120 Reviews
Call Service Center (801) 590-0465

1,120 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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October 04, 2024

Larry Miller Jeep in Sandy. Took my 2021 jeep In for the second time to fix the transmission. Less than 35k. They had my jeep for over a month to fix it. This is the second tim More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Reynolds
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are sorry if we did not provide you with the service you deserve. We strive to make every visit to our dealership a positive one, and it sounds like we missed the mark with you. We value your feedback and would like to know more about your experience. Please contact us at your earliest convenience to discuss the matter further. - Steve Massey, General Manager, (801) 553-5910

October 03, 2024

I was 1stFor service and I had to wait 2hours for an oil/airfilter change More

by elio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julia
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Oct 11, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Steve Massey, General Manager, (801) 553-5910

October 02, 2024

I have used them for many years and they always seemed reasonable. The last two times I have needed service on my vehicle the prices seem higher than necessary. I will shop around going forward. They also More

by cdalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MJ Johnson
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Oct 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are sorry if we did not provide you with the service you deserve. We strive to make every visit to our dealership a positive one, and it sounds like we missed the mark with you. We value your feedback and would like to know more about your experience. Please contact us at your earliest convenience to discuss the matter further. - Steve Massey, General Manager, (801) 553-5910

October 02, 2024

Good and friendly staff that take care of the customer needs and try’s to help in anyway More

by spudsprint64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
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Oct 05, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are overjoyed to hear about your experience at our dealership. Our goal is to provide top-notch customer service, and it's great to know that we were able to meet your expectations. We look forward to serving you again in the future.

October 02, 2024

Easy drop off. Good communication from service advisor Brandon. Work completed on time and Jeep was returned clean and mirrors and seats right where I left them. More

by Dan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 11, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for sharing your experience with us. Our goal is to offer top-notch customer service and it's great to know that we were able to meet your expectations. We look forward to serving you again in the future.

October 01, 2024

They always can get me in when I need my Jeep serviced! I am happy to trust them to get things done in a timely manner. More

by shelly_carmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ
Report | Print
Oct 05, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are thrilled to hear about your positive experience at our dealership. Our team works hard to make sure each customer leaves satisfied, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

October 01, 2024

Very impressed with the overall experience. Erik Thayne was very knowledgeable about my vehicle and the issue. More

by Db3889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Thayne
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Oct 05, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your feedback is valued. Our team strives to create a seamless and enjoyable process for each customer, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

September 30, 2024

MJ is the best and always listens and takes great care of my jeep! He communicates well and answers me back in a timely manner! Good job! More

by Cris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ
Report | Print
Oct 05, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are thrilled to hear about your experience at our dealership. Our goal is to provide the best customer service possible, and it's great to know that we were able to meet your expectations. We look forward to serving you in the future.

September 28, 2024

Didn't fix my problem. Took it in for transmission check, got it back with the check engine light on and a transmission problem. Tried to sell me $4500 worth of additional More

by wburch9460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Chacon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Steve Massey, General Manager, (801) 553-5910

September 28, 2024

In and out pretty quick with great updates on time. Consultant was professional and diligent . More

by Jose M Casas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are thrilled to hear about your positive experience at our dealership. Our team works hard to make sure each customer leaves satisfied, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

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