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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,053 Reviews

1,053 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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September 05, 2024

The recent experience was awful. The car got fixed ok but it was rough getting there. It took three weeks to get it in for a window that wouldn’t stay up. When I said this is a secur More

by Karronl33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Reynolds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I’m sorry to hear that your recent experience was so difficult, especially given your long-standing relationship with us. It’s disappointing to know we didn’t provide the level of care and service you’ve come to expect. The delay with your window repair and the lack of available loaner cars is not the service standard we aim for. If we haven’t already spoken, please feel free to reach out so we can discuss how to make things right. - Steve Massey, General Manager, (801) 553-5910

September 04, 2024

Great service. Crew keep you up to date on service completion and services needed. Return vehicle clean and parked for easy departure. Bill is explained prior to pa More

by ladywhite7.jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Reynolds
Sep 07, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for sharing your review with us. Our team is dedicated to providing exceptional customer service and it's great to know that they exceeded your expectations. We hope to see you soon for all your future automotive needs.

Sep 09, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for sharing your review with us. Our team is dedicated to providing exceptional customer service and it's great to know that they exceeded your expectations. We hope to see you soon for all your future automotive needs.

September 04, 2024

They have a friendly staff that’s willing to get any vehicle problems sorted out. More

by adamday1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 06, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are thrilled to hear about your experience at our dealership. Our goal is to provide the best customer service possible, and it's great to know that we were able to meet your expectations. We look forward to serving you in the future.

September 03, 2024

Great customer service, parts department and that is why I have been going there for years More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are thrilled to read your positive feedback. Our team strives to create an exceptional customer experience, and it's great to know that we were able to do that for you. We hope to see you again soon for all your automotive needs.

September 03, 2024

Everything went smooth as glass. .. came in for a recall and got it back the same day. Awesome service More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher...service writer
Sep 06, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is greatly appreciated. Our team works hard to provide a smooth and satisfying process, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

September 03, 2024

Extraordinary. Loved it. Will go there again. My ram truck loves it too. Thank you. More

by Egroeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are grateful for your positive feedback. Our team works hard to ensure each customer is satisfied with their experience, and it's great to hear that we were able to meet your expectations. We hope to see you back soon for all your automotive needs.

August 31, 2024

Steven was awesome. He was very attentive, answered all of my questions, and texted me with a number to text back in case I wanted to know the status of my accessory ins More

by Libby2332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 06, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your review. Our team is dedicated to providing an unforgettable experience, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

August 31, 2024

Great and fast service. Very detailed! On on everything including the oil change its self More

by Naiasau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your experience with us. Our goal is to provide a seamless and enjoyable process, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

August 31, 2024

It took more than an hour for a simple oil change; and then the technician forgot to reset my dashboard data. I had to drive 17 miles back to the dealership to get it reset. Because I’ve had good experien More

by Nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 06, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your glowing review. Our team works hard to provide a personalized and memorable experience, and it's great to hear that we were able to achieve that for you. We hope to see you soon for all your automotive needs.

August 30, 2024

Service advisor Michael has outstanding customer service. Brought Jeep in for service and there was an issue with billing. Michael went over and beyond to fix it!!! If you want great service and quality serv More

by johnathanmays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 06, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your positive feedback means a lot to us. Our team strives to create a personalized and satisfactory experience for each customer, and it's great to hear that we were able to do that for you. We hope to see you back soon for all your automotive needs.

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