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Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

Sandy, UT

4.2
1,120 Reviews

1,120 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Sandy - Service Center

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November 09, 2024

Eric did a great job and letting me know and keeping me informed of what was going on with my truck and what it would cost More

by thelepman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Nov 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're delighted to hear that you had a great experience with our dealership! At our dealership, we strive to provide excellent customer service and quality work, and we're thrilled that our team was able to exceed your expectations. Thank you for the 5-star review and for choosing us for your automotive needs!

November 08, 2024

Brandon in the service department was very helpful and knowledgeable. He answered all my questions and explained all the options available. It was a good experience. I will return. More

by Ugetcreative
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jeep Service
Nov 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to leave us a 5-star review! We're happy to hear that our team was able to provide you with the assistance you needed and that you were satisfied with the service you received. We appreciate your business and hope to see you again soon!

November 06, 2024

Much better than the LHM Bountiful location. Completed all recalls that LHM Bountiful didn’t do on my last two visits. LHM Sandy found and fixed my issue when LHM Bountiful said there was no i More

by jwarner19420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Thayne
Nov 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're so glad to hear that you were happy with the service you received at our dealership! Our team works hard to provide top-notch customer service and quality work, so it's always great to receive feedback like yours. Thank you for choosing us for your automotive needs and for leaving us a 5-star review!

November 06, 2024

Service department is the best fast and honest also love the Uber service that they offer More

by marlenac424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're thrilled to hear that you had a positive experience with our dealership! Our team works hard to provide excellent customer service and quality work, so it's always great to receive feedback like yours. Thank you for the 5-star rating and for choosing us for your automotive needs!

November 06, 2024

I had an appointment and showed up about 20 minutes early. I got a bad feeling when I wasn’t even acknowledged for about ten minutes. I addressed my vehicle issues with the service writer and was told More

by fanarkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Reynolds
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your feedback, and I apologize for your poor experience. Not being acknowledged and waiting hours without progress is unacceptable, and I understand your frustration. Communication should be timely and proactive, so it’s concerning that your messages and calls went unanswered. If we haven’t connected already and if you’d like to discuss this further, please reach out at your convenience. I look forward to turning your experience around. - Steve Massey, General Manager, (801) 553-5910

November 05, 2024

Great customer service and good snacks/drinks while you wait. Clean facility and friendly staff. More

by kfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 07, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your feedback is greatly appreciated. Our goal is to make each customer's experience as enjoyable and satisfying as possible, and it's wonderful to hear that we were able to achieve that for you. We hope to see you back soon for all your automotive needs.

November 05, 2024

Recently had my truck in for warranty work. Dealer was able to get my vehicle in quickly and diagnose the issue. Communication was good and all of the staff I interacted with were very personab More

by 4FishLimit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Thayne
Nov 07, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with our dealership and that we were able to meet your expectations. We appreciate your business and hope to see you again soon!

November 05, 2024

Excellent service my appt was for the 5. My mistake took it in a day early. Still got my tuck in service was completed. More

by Hawkenlocker54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 12, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for the 5-star rating and for choosing our dealership for your automotive needs! We're thrilled to hear that you were happy with the service you received and that our team was able to assist you in a friendly and professional manner. We value your business and look forward to seeing you again soon!

November 03, 2024

I had to get my engine replaced for a known issue and my service advisor MJ worked directly with the maker to ensure the best outcome possible. It was a great experience and I appreciate the outstanding wo More

by negrete.erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Johnson
Nov 07, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are delighted to hear about your positive experience at our dealership. Our team is dedicated to making sure each customer leaves satisfied, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

November 02, 2024

Can’t run a business on text messages never returns phone calls hire more service advisors if they are that buisy More

by Billeful
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Reynolds
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are sorry if we did not provide you with the service you deserve. We strive to make every visit to our dealership a positive one, and it sounds like we missed the mark with you. We value your feedback and would like to know more about your experience. Please contact us at your earliest convenience to discuss the matter further. - Steve Massey, General Manager, (801) 553-5910

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